HiQ Tyres & Autocare - Medway Reviews 

100
TrustScore 5 out of 5

4.9

Unit 10 Regent Business Centre, Revenge Road, ME5 8UD Chatham, Kent, GB


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Rated 5 out of 5 stars

Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage

Company replied

Rated 5 out of 5 stars

Been coming here for years, it's call that no one wants to do car repairs or tyres, but I always come back here for tyres, it's well run and organised and tyre costs are always good, the same guy been... See more

Company replied

Rated 5 out of 5 stars

Had two issues with my car on back to back days. The staff were very friendly and helpful, one issue they gave advice to avoid unnecessarily having to charge me which was greatly appreciated. The next... See more

Company replied

Rated 5 out of 5 stars

First time using HiQ at Lordswood recommend by our daughter in law and wasn’t disappointed, they were helpful, friendly and did a superb job on fitting us 4 news tyres on our VW van. So much so we’ve... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Medway

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 10 Regent Business Centre, Revenge Road, ME5 8UD, Chatham, Kent, United Kingdom

  • 01634 681682

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

2,509 reviews in the last 12 months

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Rated 5 out of 5 stars

Been going there for years, always helpful

Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage

July 27, 2026
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Marcin, thanks for taking the time to leave a review! It's great to hear that you consistently find the team helpful, and we look forward to seeing you again.

Rated 5 out of 5 stars

Been using these guys for years

Been using these guys for years. Always found them good and efficient.

July 23, 2026
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving a great review Samantha! It's wonderful to hear that you consistently receive reliable service from our team.

Rated 5 out of 5 stars

So easy to order tyres on line and book…

So easy to order tyres on line and book the fitting at the same time. Went up in my lunch break and they fitted them there and then. Good service.

June 29, 2026
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Tina, thank you for leaving a great review regarding your experience with us!

Rated 5 out of 5 stars

great prices

great prices. good variety of manufacturers

April 16, 2026
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi there, thank you for your positive feedback!

Rated 5 out of 5 stars

Great service

Use them regularly, especially at the moment with the state of our roads
Friendly helpful and fast service

February 17, 2026
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Daniel, we're glad you find our services helpful, especially with current road conditions. We appreciate your kind words about our friendly and fast service!

Rated 5 out of 5 stars

Great, friendly and helpful service

Had two issues with my car on back to back days. The staff were very friendly and helpful, one issue they gave advice to avoid unnecessarily having to charge me which was greatly appreciated. The next day was for a flat tire. Super fast service, they managed to fit me in right away and had me out on the road again within half an hour. Will definitely be using these guys again.

February 10, 2026
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Michael, we're so glad to hear that our team was helpful and provided quick service during your visits. We appreciate your feedback and are happy we could get you back on the road promptly! We look forward to assisting you in the future.

Rated 5 out of 5 stars

Excellent service as always

Been coming here for years, it's call that no one wants to do car repairs or tyres, but I always come back here for tyres, it's well run and organised and tyre costs are always good, the same guy been behind the desk for over 20 years always gives good honest advice. It's the place to go and I will continue to do so.

February 11, 2026
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Gary, we appreciate your continued loyalty over the years. We're glad our organised service, good tyre prices, and helpful advice keep you coming back. It's great to know you value our team's expertise, and we look forward to seeing you again.

Rated 5 out of 5 stars

Been a few times, and always pleased

Easy to book, pleasant staff, efficient, all good.

January 13, 2026
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Oliver, we appreciate you taking the time to share your feedback with us, and we are so glad that you found our services efficient and easy to use.

Rated 5 out of 5 stars

Always helpful & friendly

Always helpful friendly and will accommodate if they can!

December 10, 2025
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We are always glad to provide a helpful and knowledgable service Vanessa!

Rated 5 out of 5 stars

Always saves the day!!!!

Medway Tyres always to the rescue with any car issue ive had. They are fast and really reliable and fair priced without question.
My car is my job so when they I need them they are always able to fit me in.

November 20, 2025
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving us this excellent review Charlotte! We are always glad to be able to help.

Rated 5 out of 5 stars

Very friendly service

Very friendly service , did not have to wait and would recommend using them first class !

September 13, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for recommending us Steve, it's great to hear you found the service friendly!

Rated 5 out of 5 stars

Always come here for my tyres and…

Always come here for my tyres and puncture repairs. Friendly team and they do a great job. Tyres are a good price too.

September 13, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving a review Cat. Our team is happy to provide a friendly and efficient service at a good price!

Rated 5 out of 5 stars

New Tyre

Excellent service at a great price.
Thanks

August 27, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Willam, thanks for the review! We're glad to have been able to assist with your new tyre and provide great service!

Rated 5 out of 5 stars

Easy experience!

Had a bulge in the sidewall of my RFT. They didn't have my tyres in stock but they arrived two days later and were fitted. I've had bad experiences elsewhere locally (damage to my alloys) but there was none of that here. I asked for advice on switching to non-RFT and was given advice, when I make the change I will come here to have them fitted :)

March 19, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thanks for leaving a great review Hannah! We're happy we could get your tires quickly and provide a positive fitting experience. We're also glad our advice on non-RFT tires was helpful, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Highly recommend .

Highly recommend .
Very helpfull ,gave good advice .
New tyre fitted.

June 26, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving us this great review Jane.

Rated 5 out of 5 stars

Great Customer Service As Always

Always great service from the guys at HiQ Tyres & Autocare. 100% recommend to everyone

June 13, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We are so pleased to hear about your great experience with our team. Thank you for the recommendation!

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