Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage
Company replied
Unit 10 Regent Business Centre, Revenge Road, ME5 8UD Chatham, Kent, GB
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Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage
Company replied
Been coming here for years, it's call that no one wants to do car repairs or tyres, but I always come back here for tyres, it's well run and organised and tyre costs are always good, the same guy been... See more
Company replied
Had two issues with my car on back to back days. The staff were very friendly and helpful, one issue they gave advice to avoid unnecessarily having to charge me which was greatly appreciated. The next... See more
Company replied
First time using HiQ at Lordswood recommend by our daughter in law and wasn’t disappointed, they were helpful, friendly and did a superb job on fitting us 4 news tyres on our VW van. So much so we’ve... See more
Company replied
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Unit 10 Regent Business Centre, Revenge Road, ME5 8UD, Chatham, Kent, United Kingdom
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Friendly, professional and good value.
I've used them for 4 new tyres, an mot and a service at various times over the last year and they have done all three brilliantly, will definitely continue to use them.

Reply from HiQ Tyres & Autocare - Medway
Always friendly professional service and reasonable prices with a reassuring confidence of a quality installation. Highly recommended

Reply from HiQ Tyres & Autocare - Medway
Had full-service excellent customer service no problem at all brilliant

Reply from HiQ Tyres & Autocare - Medway
I have used them for many years but this time I ordered tyres and booked a slot as requested, turned up to be told they don’t have the tyres and I’d have to come back 4 hours later ie when I should be at work . They have my number and email address , why couldn’t they contact me to tell me ?
Amazing service where the guys could not do enough to help, would highly recommend
Went to these guys after reading all the positive reviews. Needed 4 new tyres which they did not have in stock and said they would have them by the next working day and gave me the price. The tyres did turn up as promised and HiQ let me know. Arranging a day and time for the work was painless and very easy. When I turned up, I had to wait about 4 minutes until a previous customer left the fitting bay. All 4 tyres changed over, balanced etc in a remarkably short space of time. Very friendly and knowledgeable team and I will definitely use them for any future needs.

Reply from HiQ Tyres & Autocare - Medway
Good service and friendly staff, plus having the text updates I was able to get the tyres fitted the afternoon before my appointment.
Very efficient
Excellent service, went in for a new tyre but they repaired the old one and saved me money
Tyres were ordered for us and arrived promptly. Fitting and balancing all good except front wheels are now the other way round i.e. nearside is offside and offside is nearside - this means the tyre pressures registered in the dash display show the wrong way round.
Brilliant service and really polite, definitely go back there again
I had booked online on Wednesday afternoon to get a new tyre. They gave me an option for Thursday afternoon which was great. When I arrived I was quickly and efficiently served and therefore soon back on my way. The staff were friendly and polite. The cost was also competitive.
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