HiQ Tyres & Autocare - Medway Reviews 

100
TrustScore 5 out of 5

4.9

Unit 10 Regent Business Centre, Revenge Road, ME5 8UD Chatham, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage

Company replied

Rated 5 out of 5 stars

Been coming here for years, it's call that no one wants to do car repairs or tyres, but I always come back here for tyres, it's well run and organised and tyre costs are always good, the same guy been... See more

Company replied

Rated 5 out of 5 stars

Had two issues with my car on back to back days. The staff were very friendly and helpful, one issue they gave advice to avoid unnecessarily having to charge me which was greatly appreciated. The next... See more

Company replied

Rated 5 out of 5 stars

First time using HiQ at Lordswood recommend by our daughter in law and wasn’t disappointed, they were helpful, friendly and did a superb job on fitting us 4 news tyres on our VW van. So much so we’ve... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Medway

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 10 Regent Business Centre, Revenge Road, ME5 8UD, Chatham, Kent, United Kingdom

  • 01634 681682

4.9

Excellent

TrustScore 5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(100)

2,526 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, professional and good value.

Friendly, professional and good value.

I've used them for 4 new tyres, an mot and a service at various times over the last year and they have done all three brilliantly, will definitely continue to use them.

August 8, 2021
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Tarron,
Thank you for taking the time to leave us a fantastic review, we really appreciate it.
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Always friendly professional service…

Always friendly professional service and reasonable prices with a reassuring confidence of a quality installation. Highly recommended

August 2, 2021
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Chris,
Thank you for your fantastic review, we really appreciate it.
Kind Regards,
HiQ Team

Rated 5 out of 5 stars

Had full-service excellent customer…

Had full-service excellent customer service no problem at all brilliant

July 20, 2021
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Tillmon,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

Rated 2 out of 5 stars

I have used them for many years but……..

I have used them for many years but this time I ordered tyres and booked a slot as requested, turned up to be told they don’t have the tyres and I’d have to come back 4 hours later ie when I should be at work . They have my number and email address , why couldn’t they contact me to tell me ?

July 3, 2021
Rated 5 out of 5 stars

Definitely Recommend

Went to these guys after reading all the positive reviews. Needed 4 new tyres which they did not have in stock and said they would have them by the next working day and gave me the price. The tyres did turn up as promised and HiQ let me know. Arranging a day and time for the work was painless and very easy. When I turned up, I had to wait about 4 minutes until a previous customer left the fitting bay. All 4 tyres changed over, balanced etc in a remarkably short space of time. Very friendly and knowledgeable team and I will definitely use them for any future needs.

June 16, 2021
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Alistair,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

Rated 4 out of 5 stars

Tyres were ordered for us and arrived…

Tyres were ordered for us and arrived promptly. Fitting and balancing all good except front wheels are now the other way round i.e. nearside is offside and offside is nearside - this means the tyre pressures registered in the dash display show the wrong way round.

October 16, 2020
Rated 5 out of 5 stars

New tyre

I had booked online on Wednesday afternoon to get a new tyre. They gave me an option for Thursday afternoon which was great. When I arrived I was quickly and efficiently served and therefore soon back on my way. The staff were friendly and polite. The cost was also competitive.

January 10, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look