HiQ Tyres & Autocare - Medway Reviews 

100
TrustScore 5 out of 5

4.9

Unit 10 Regent Business Centre, Revenge Road, ME5 8UD Chatham, Kent, GB


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Rated 5 out of 5 stars

Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage

Company replied

Rated 5 out of 5 stars

Been coming here for years, it's call that no one wants to do car repairs or tyres, but I always come back here for tyres, it's well run and organised and tyre costs are always good, the same guy been... See more

Company replied

Rated 5 out of 5 stars

Had two issues with my car on back to back days. The staff were very friendly and helpful, one issue they gave advice to avoid unnecessarily having to charge me which was greatly appreciated. The next... See more

Company replied

Rated 5 out of 5 stars

First time using HiQ at Lordswood recommend by our daughter in law and wasn’t disappointed, they were helpful, friendly and did a superb job on fitting us 4 news tyres on our VW van. So much so we’ve... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Medway

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 10 Regent Business Centre, Revenge Road, ME5 8UD, Chatham, Kent, United Kingdom

  • 01634 681682

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

2,526 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, polite staff.

July 9, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for your great review!

Rated 5 out of 5 stars

Professional.

Easy to order tyres online ( competitively priced) and booked in date to fit, faultless process and the guys @ Chatham very friendly and was seen to promptly and professionally. Thanks.

July 2, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Peter, thank you for taking the time to leave us such a great review!

Rated 5 out of 5 stars

Only place to go for tyres

I always come here to have my tyres done and always have perfect service.
Was seen and done super quick.

May 9, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for taking the time to leave our team such a great review Michael!

Rated 5 out of 5 stars

First time using HiQ at Lordswood…

First time using HiQ at Lordswood recommend by our daughter in law and wasn’t disappointed, they were helpful, friendly and did a superb job on fitting us 4 news tyres on our VW van. So much so we’ve booked the car in to have a new tyre fitted. Will definitely be using them from now on.

May 9, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We'll look forward to seeing you again next time Veronica - thank you so much for your kind review.

Rated 5 out of 5 stars

The tyres were easy to order on the…

The tyres were easy to order on the website. No problem booking online for the tyres to be fitted. Upon arrival for my booking I was greeted and the tyres were promptly fitted. No problems - just praise for good all-round service

March 21, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi there John,
Thank you for taking the time to leave us such a fab review! Customer service is extremely important to us and we really value your feedback.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Great service as usual

Great service as usual, ordered tyres on line, the guys then called me a few days later to say they were in giving me the option to come in and earlier than the booked fitting.
At the appointment, the team were very helpful and in good spirits even though they were working on a Saturday.
Worth a visit they are a good bunch

January 29, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for taking the time to leave us such a great review! We will always be glad to help here at HiQ Medway.

Rated 5 out of 5 stars

Easy to book appointment online

Easy to book appointment online. The staff were friendly and knowledgeable. Great customer service. Would highly recommend 👌

January 24, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We really appreciate you taking the time to leave us such a kind review Liz - thank you!

Rated 5 out of 5 stars

Exemplary aftercare

Had to return with a small issue after having new tyres fitted and Medway tyres aftercare was exemplary. Have been using these guys for a while now but now I wont go anywhere else.

Thanks Guys

November 10, 2023
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We really appreciate your business John! Thank you for your kind review.

Rated 5 out of 5 stars

Brilliant staff

Brilliant staff, kind and knowledgeable.

October 30, 2023
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for your kind review Jan!

Rated 5 out of 5 stars

Great service!…

Called them up this morning as I have a slow puncture to check their stock. They had the tyre I needed in stock and said I could come any time. When I got there, rather than the changing the tyre they managed to plug the hole and saved me some money. I was only there about 30mins in total!

October 12, 2023
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Patrick,
Thank you for your kind review! Our team at HiQ Tyres & Autocare Medway will always be very glad to help.
Kind regards,
The HiQ Team

Rated 5 out of 5 stars

New tyre

After my tyre blew out, I needed my car sorted ASAP. HI-Q arrived quickly the following morning and tyre was fitted in minutes.

July 4, 2023
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you Georgie for taking the time to leave a great review! Happy we could help!

Rated 5 out of 5 stars

Couldn't be better!

Good, clean, fast work.
Friendly team who made the experience easy and pleasant!

June 8, 2023
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for the great review Andrew!

Rated 5 out of 5 stars

Polite honest hardworking guys

Polite honest hardworking guys. Nothing is too much trouble any questions ask were answer. I wouldn’t go anywhere else now fantastic service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

June 8, 2023
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for the great review! Always our pleasure to be able to help!!

Rated 5 out of 5 stars

Good speedy service

Good speedy service. Will definitely be using you guys again

March 31, 2023
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you so much Dan, means a lot to the team!

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