HiQ Tyres & Autocare - Medway Reviews 

100
TrustScore 5 out of 5

4.9

Unit 10 Regent Business Centre, Revenge Road, ME5 8UD Chatham, Kent, GB


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Rated 5 out of 5 stars

Been going there for years with several vehicles for tyres and servicing. Never had any problems. Very helpful garage

Company replied

Rated 5 out of 5 stars

Been coming here for years, it's call that no one wants to do car repairs or tyres, but I always come back here for tyres, it's well run and organised and tyre costs are always good, the same guy been... See more

Company replied

Rated 5 out of 5 stars

Had two issues with my car on back to back days. The staff were very friendly and helpful, one issue they gave advice to avoid unnecessarily having to charge me which was greatly appreciated. The next... See more

Company replied

Rated 5 out of 5 stars

First time using HiQ at Lordswood recommend by our daughter in law and wasn’t disappointed, they were helpful, friendly and did a superb job on fitting us 4 news tyres on our VW van. So much so we’ve... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Medway

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Unit 10 Regent Business Centre, Revenge Road, ME5 8UD, Chatham, Kent, United Kingdom

  • 01634 681682

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

2,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, friendly guys woukd highly recommend.

June 13, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving us this excellent review, Darren!

Rated 5 out of 5 stars

Had an urgent new tyre an hour before…

Had an urgent new tyre an hour before the centre and they we’re able to supply and fit the tyre no problems.

Helpful team and very pleased with service provided

May 31, 2025
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving us this great review, Karen, our team are always happy to help!

Rated 5 out of 5 stars

Excellent service

Excellent service, from the initial booking online to the friendly staff at the workshop and the speedy work. It was faultless and the price was excellent too

April 1, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Steve, thank you for leaving us this excellent review. We are always happy to help :)

Rated 5 out of 5 stars

Great service

I live close by and have always found the service really helpful. The team manage to fit me in quickly and have always been happy with the work.

March 6, 2025
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for your fantastic review Kerrie. It means a great deal to us.

Rated 5 out of 5 stars

I had a couple of tyres changed…

I had a couple of tyres changed recently. I was back on the road in around 20 mins. I had ordered them online to be fitted in a broad afternoon slot of my choosing. A month or two previously I visited with the intention of changing them, but after my tyres were checked with a gauge, I was told I could continue for a bit with the current tread level

February 21, 2025
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Reply from HiQ Tyres & Autocare - Medway

Thank you for taking the time to leave us a great review Richard. We pride ourselves on delivering an honest and reliable service.

Rated 5 out of 5 stars

Great advice

Had a second set of front tyres fitted, this time to my wife's car, taken in by our daughter. Paid for over the phone and was nice and easy. We sought advice on the rear tyres and the fitter advised that only one will need replacing soon. Great service. Thanks

February 14, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We really appreciate your brilliant review, John. We will be happy to help with any future work your vehicles may need.

Rated 5 out of 5 stars

Convenience

Convenience
Speed and price five star

January 15, 2025
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for your kind review Paul.

Rated 5 out of 5 stars

Easy to deal with

Just had a new tyre fitted by a mobile technician. Booked on line, guy turned up on time and was very easy to dela with.

January 6, 2025
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for leaving us a great review on your mobile fitting, Louis, we were glad to help you out :)

Rated 5 out of 5 stars

Did what was required...

Did what was required, when it was required and at a good price! Great.

October 25, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for taking the time to leave us a great review of your experience, Martin!

Rated 5 out of 5 stars

Honestly I'm really grateful to these…

Honestly I'm really grateful to these guys every time I've gone here they have been friendly and welcoming and the work really quick and even explain what they are doing if you ask without making you feel stupid highly recommended to everyone

September 6, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hey there Louise, we are so pleased to hear about your great experience at our centre! Our team pride ourselves in always delivering a friendly and welcoming service, so thank you!

Rated 5 out of 5 stars

New Tyre

Needed new tyre fitting. On line booking was simple finding you the right tyre for your vehicle and availability was good.
Staff were professional and friendly. Have used before and will use again.
Thanks

September 2, 2024
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for taking the time to leave us such a great review, Christopher! We are pleased to hear how simple you found our booking systems and overall experience, and we look forward to seeing you again in the future!

Rated 5 out of 5 stars

Simply great

Been going there for years and years and never once had an issue. Professional and courteous. No BS no hard sell. Best local garage in the area.

September 3, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Thank you for taking the time to leave us such a fantastic review! We appreciate your loyal custom, and look forward to seeing you again in the future!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, advised and discussed what was needed for my car. Even showed me the tracking way out on the computer. Very informative to see that.

August 6, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

We really appreciate your kind review Sarah. We are always glad to provide a helpful and knowledgeable service.

Rated 5 out of 5 stars

Go above and beyond

Went over and above to help me sort out a faulty stem valve without having to pay for unnecessary parts from a main dealer, and in time for me to be able to go on holiday. Would 100% recommend and wouldn’t go anywhere else. Thank you!

July 26, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi there! We are so happy we were able to sort your car out before your holiday. Thank you for leaving us this great review!

Rated 5 out of 5 stars

Super helpful as always with my tyres

Super helpful as always with my tyres. Quick, easy and friendly would recommend!

July 17, 2024
Unprompted review
HiQ Tyres & Autocare - Medway logo

Reply from HiQ Tyres & Autocare - Medway

Hi Jess, we really appreciate you taking the time to leave us a great review :))

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