HiQ Tyres & Autocare - Stratford-upon-Avon Reviews 

100
TrustScore 5 out of 5

4.8

Porton House, Western Road, CV37 0AH Stratford upon Avon, Warwickshire, GB


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Rated 5 out of 5 stars

Booked in with the team for my MOT. From beginning to end, Becki and the team provided a first-class service, with transparency and friendliness. I couldn't recommend this garage enough! Thank you :)

Company replied

Rated 5 out of 5 stars

The service at HiQ was exemplary. They took the time to explain all of the work they had done in detail and were extremely thorough. Not knowing much about cars has left me vulnerable before; her... See more

Company replied

Rated 5 out of 5 stars

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists... See more

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Rated 5 out of 5 stars

Booked in for an MOT in my Clio got appointment next day .Becky the manager was very helpful and was given a 75 min time got text and call from Becky saying I required a minor repair to pass MOT al... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Stratford-upon-Avon

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Porton House, Western Road, CV37 0AH, Stratford upon Avon, Warwickshire, United Kingdom

  • 01789 414307

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, fair price

April 30, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there, thank you for leaving an excellent review.

Rated 5 out of 5 stars

I discovered I had flat tyre half way…

I discovered I had flat tyre half way on a trip to visit family in Oxfordshire. I walked in to the garage and met Beck who was so helpful and polite. I was told they could have a look at my tyre in the next 15-20 min, Ben the mechanic sorted my tyre out and I was back on the road in 30 minutes. Amazing Staff and at a good price. Thank you.

May 1, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We appreciate you taking the time to leave us a review Kyra. We're happy to hear that you received helpful and polite service and that our team got you back on the road quickly at a good price.

Rated 5 out of 5 stars

Everyone there was Lovely and the…

Everyone there was Lovely and the service was amazing was quick efficient. An amazing garage would recommend to anyone

April 27, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Harry, thank you for recommending us and it's great to hear you found the service efficient and friendly!

Rated 5 out of 5 stars

After ringing HiQ to say my car was…

After ringing HiQ to say my car was making a horrible noise, they couldn’t have been more reassuring and going all out to fix it!
Didn’t make me feel stupid, honest and upfront about costs, they’ve got themselves a return customer!

April 24, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We're happy to hear that we could reassure you and efficiently address the noise issue with your car Helen.

Rated 5 out of 5 stars

Great customer service + great service…

Great customer service + great service + great prices.
Rebecca & Ben weee very professional, car booked for repair and repaired same day.

April 24, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there, thank you for leaving a great review regarding our customer service!

Rated 5 out of 5 stars

Becky and the team at Stratford Upon…

Becky and the team at Stratford Upon Avon are absolutely fantastic! After moving to the area just before Christmas I was let down by another garage last minute for a MOT and they were able to get me in and sorted in time and for a major service. They advised on work that would need doing but weren’t pushy in the slightest - really putting me at ease as they made me aware of the advisories offered the work at a good price and was able to carry it out swiftly getting my vehicle back same day! More recently my partner had a tyre blow out, and they were able to get me in straight away and get two new tyres on and tracking sorted on the car and made me aware of the other two tyres not being in the best shape and were able to get those swapped same day! Great team, great prices!

Thanks!

April 23, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Rhydian, we're happy to hear that your experiences with our team were fantastic! It's great to know we could assist you with your MOT, service, and tyre needs. We appreciate your kind words and are glad we could provide prompt and efficient service.

Rated 5 out of 5 stars

Impressive customer service.

We had a serious problem as we were away from home and had a double puncture following a pothole and was stranded at our hotel. I rang HiQ the next morning and they were able to get the tyres delivered in the afternoon. Fortunately we were staying with my sister-in-law and were able to drop the wheels off on our way to do some sightseeing. The tyres were promptly fitted and available for collection on our way back to the hotel. Very efficient and friendly service from all the staff. Thank you.

April 20, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We're happy to hear that we could assist you during a difficult situation with your double puncture Paul. We appreciate your kind words and are glad our team provided efficient and friendly service while you were away from home.

Rated 5 out of 5 stars

Helpful

Helpful. Accommodating

April 23, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We appreciate this kind review Jayne.

Rated 5 out of 5 stars

Nice staff

Nice staff, good turnaround time, good price!

April 18, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for this lovely review Charlotte.

Rated 5 out of 5 stars

Friendly, efficient and a reasonable price.

I needed to change my winter tyres for all weather tyres and phoned HiQ. The person on reception was very friendly and helpful and offered me an appointment on the same day at a reasonable price. Will go back to them in the autumn when it’s time to swap my tyres again.

April 13, 2026
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for leaving a review Rachel. We're happy to hear that you had a friendly and helpful experience when changing your tyre; we look forward to assisting you again in the autumn.

Rated 5 out of 5 stars

Had a slow puncture which in the past

Had a slow puncture which in the past , due to the weight of my car results in needing a new , very expensive tyre.
Took it into HiQ at Stratford upon Avon and Becky , Ben and the team fixed the tyre for £30 !! Result!!

April 13, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there, thank you for the positive feedback and we're happy to hear that we could fix your tyre and save you from needing a replacement.

Rated 5 out of 5 stars

A Reliable Garage That Truly Cares

Another visit, and once again a great experience. The staff are respectful, hardworking, and genuinely committed to finding the right solution for you. They always go the extra mile to help. This is definitely garage of choice.

April 10, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there, we're happy to hear about your great experience! We appreciate that you found our staff respectful and committed to finding the right solution for you and are grateful for your support.

Rated 5 out of 5 stars

Brilliant fast efficient

Brilliant fast efficient

April 10, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for the positive feedback Laura!

Rated 5 out of 5 stars

Quick service

Quick service. Nice, friendly people

April 7, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for your kind review Tomasz.

Rated 5 out of 5 stars

Great service

Becky was so helpful and friendly. She went above and beyond to make me feel at ease when dealing with my car

April 4, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We really appreciate you leaving us this lovely review Hollie, we were glad to be able to help!

Rated 5 out of 5 stars

Great service and super helpful staff

Great service!! Really pleased with the speed and quality they got me booked in and did my oil change. Price was great too, as I usually use the main dealer, so I’ll be using HiQ again for my oil changes!

April 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We really appreciate you leaving us this brilliant review! We will be glad to assist any time with any future work your vehicle may need.

Rated 5 out of 5 stars

First time experience

First time experience. Nothing to do with my car passing its MOT! Excellent customer service. Easy to book with book my garage. Rebecca called to confirm my booking. Darren did my MOT really friendly. Great all round experience. Absolutely recommend as a good auto centre is hard to find

April 2, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We're happy your first experience was positive Clare! It's great to hear that you found our customer service excellent and the booking process easy. We appreciate your recommendation!

Rated 5 out of 5 stars

Great experience

I had a brilliant experience with this garage. The team was fast, respectful, and clearly very knowledgeable. They diagnosed and fixed the issue quickly, and the whole process was smooth from start to finish. The level of service was excellent, and I really appreciated becky's professionalism and honesty. I would definitely recommend them to anyone looking for great service

March 30, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

We appreciate you sharing your positive experience Lisa. We're happy to hear that our team was fast, respectful, and knowledgeable, and that the process was smooth. We're glad you were pleased with the excellent service and would recommend us.

Rated 5 out of 5 stars

AMAZING SERVICE BY BEC

I went to Stratford upon Avon branch where the manger called BEC was amazing
I have had bad experiences with other garages but I cannot express the service I got here . She went above and beyond and answered any queries with no hesitation and with honesty .

She greeted me with a smile and made me feel so welcome . I will use this garage from now on

March 26, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there, we're happy to hear that you had such a positive experience. It's great to know the service you received exceeded your expectations, and that your queries were answered with such care.

Rated 5 out of 5 stars

Stratford Upon Avon team

Stratford Upon Avon team - Becky, Ben & Darren were fantastic - explained everything , helped with other car advice and all with smiles on their faces. No hidden costs or extras - super fast service - definitely recommend

March 26, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Dawn, thank you for recommending us! We're happy to hear that you had such a fantastic experience with our team. We appreciate you mentioning their helpful advice and the quick service you received.

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