HiQ Tyres & Autocare - Stratford-upon-Avon Reviews 

100
TrustScore 5 out of 5

4.8

Porton House, Western Road, CV37 0AH Stratford upon Avon, Warwickshire, GB


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Rated 5 out of 5 stars

Booked in with the team for my MOT. From beginning to end, Becki and the team provided a first-class service, with transparency and friendliness. I couldn't recommend this garage enough! Thank you :)

Company replied

Rated 5 out of 5 stars

The service at HiQ was exemplary. They took the time to explain all of the work they had done in detail and were extremely thorough. Not knowing much about cars has left me vulnerable before; her... See more

Company replied

Rated 5 out of 5 stars

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists... See more

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Rated 5 out of 5 stars

Booked in for an MOT in my Clio got appointment next day .Becky the manager was very helpful and was given a 75 min time got text and call from Becky saying I required a minor repair to pass MOT al... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare - Stratford-upon-Avon

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info

  • Porton House, Western Road, CV37 0AH, Stratford upon Avon, Warwickshire, United Kingdom

  • 01789 414307

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

2,578 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly, efficient, constructive, good value

The service was friendly constructive, honest, efficient, good value, task completed ahead of schedule. They called me up when the task was done. Thank you to Harry and the team.

October 25, 2023
Unprompted review
HiQ Tyres & Autocare - Stratford-upon-Avon logo

Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Steve,
We will always be extremely glad to help with whatever your vehicle may need :)

Rated 5 out of 5 stars

Amazing service

What a breath of fresh air visiting this repair shop today. After realising I had a flat tyre whilst I had two clients with me I was supporting in the community. I didn’t know the area and had dropped into two other tyre repair workshops, Kwikfit and Halfords and neither could help me. I was pointed across the road to HiQ in Stratford. The young lad was so helpful. He used the stuff in my boot to get the tyre solid as a temporary measure so I could get the clients home then ordered a tyre so I could call back later that day to have the new tyre fitted. Everyone in the garage were lovely, so helpful and their customer service was second to none. Josh was the person who served me and the mechanic was Harry. Both these lads deserve a pay rise they were amazing thanks so much. These lads know the meaning of great service

August 1, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you so much Stephen for taking the time to leave such an amazing review for us here at HiQ Stratford! It was absolutely our pleasure to be of help! :)

Rated 5 out of 5 stars

Amazing Service!

Josh and Harry have been amazing!!!! Can’t thank them enough for helping me. Thanks guys, really appreciate it.

June 7, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for the great review Emily!

Rated 1 out of 5 stars

HiQ Stratford upon avon

HiQ Stratford upon avon, I bought two front tires and asked to do alignment. Meanwhile I went for coffee to the macdonalds across the street so that all the time I could see my car from the restaurant window. The gentlemen didn't even drive it inside, changed the tires in front of the garage door, so I figured they'd probably forgotten to do alignment . But no, when I asked, they said the alignment had been checked and done, which, of course, I had to pay for.

May 4, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent service

Excellent service, knowledgable and friendly staff. Tyres online were good price. Mechanic advised what to look for on my car as he'd had similar one previously. Been there before and found them excellent again.
Many thanks

April 17, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you Mike for the fantastic review!

Rated 5 out of 5 stars

Exceptional

Fantastic prompt service when I had my warning light come on. So lovely and pleasant too.

March 21, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you very much Yvonne!

Rated 5 out of 5 stars

Excellent

Just had a problem with my exhaust so called in for help. I was met by very pleasant and helpful team who immediately assest the problem and soon sorted me out and got me on my way. Well done lads and a big thank you.

January 20, 2023
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Always happy to help Roger, thank you for leaving us a great review!

Rated 5 out of 5 stars

Front tyres needed replacing just before Christmas

Was able to book at short notice, got a call to confirm booking, they were flexible with the time the tyres could be fitted and then phoned me after to let me know as soon as the work was done. Good service, good comms, good price as well.

December 23, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you so much Jeph for the great review- the team appreciate your feedback!

Rated 5 out of 5 stars

Kind man with a cap in Stratford-upon-Avon

My Mum and I arrived in Stratford-upon-Avon for a short break on Wednesday 29th June at around 5pm, and my exhaust was falling off- the bracket had broken. I was really worried as to how we would get back home, and luckily our hotel was across the road from HiQ- a lovely man there with a cap (unfortunately didn't get his name!) was so so helpful, and really saved us and made our day! He got to work right away and permanently fixed the exhaust. He was very kind and we are very grateful and appreciated his help very much! He also gave me an explanation to a long running problem I have with the car not starting after long journeys. Would love him to get some recognition for his excellent work and customer service.

July 4, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi there Lucy,
Thank you for taking the time to leave us an excellent review. We really appreciate it :)
Kind regards, HiQ Team

Rated 5 out of 5 stars

Excellent

Excellent, friendly service. Were prepared for my appointment, and fitted tyres within time they suggested.

June 28, 2022
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for your really lovely review Adrian.

Rated 5 out of 5 stars

Ace service with a smile and courtesy

I called in on spec in my Peugeot 3008, running on my spare tyre. I had a slow puncture in a wheel in the boot. I asked if they could fix it and they said they could if I could leave it for a couple of hours. Within an hour and a half they rang to say the job was done - nail removed from tyre, repaired and refitted, spare returned, warning lights reset. Price £25.00.
Wow! I was amazed!

April 10, 2022
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Thank you for your review. We really appreciate it and our team will always be extremely glad to help :)

Rated 5 out of 5 stars

Friendly,courteous and helpful

Friendly,courteous and helpful, at very short notice - great service!!

August 27, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Tim,

Thank you so much for taking the time to leave us an amazing review. We really appreciate it!

Thanks again,
HiQ Team

Rated 5 out of 5 stars

Excellent professional quick service by…

Excellent professional quick service by Terry and Joe at Stratford centre. Having had a horrific morning with a blow out on our caravan wheel these two gentleman went over and above to ensure we got on our way. I highly recommend this centre. Thankyou👍

August 12, 2021
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Harf,
Thank you for taking the time to leave us a fantastic review. We really appreciate it!
Kind regards,
HiQ Team

Rated 1 out of 5 stars

Two bit apney garage

Two bit apney garage employing cowboys. I took my car here 2/3 months ago as I thought the tracking was out on my car, they had a look and said it was fine. I also took it 4 weeks ago as my breaks were making a grinding and popping noise the lad took a look and said it was probably a small stone stuck between the pads and it would losen itself. My Car was still majorly pulling to the left so i took it to another garage and the tracking was majorly out. Its going back to the other garage tomorrow as the breaks are still playing up and making the same noises so we'll see whats actually wrong tomorrow. Ive heard nothing but bad things about this place, from other people who have used them- from damaging cars and charging for work they've not done. Avoid this place like the dam plague

March 29, 2021
Unprompted review
Rated 1 out of 5 stars

Choose another place not this one

Went there to get new wheels fitted took 4 hours but that was not the end. They fitted new alloys that I provided and they were not fitted properly. Went back a 2nd time after the nuts came lose and still never told me they were fitted wrong. Went to an idependant garage and they told me not to drive the car the wheels were fitted wrong and were dangerous. They said that the wheels could have come off and at best the car would have been badly damaged at worst I could have been killed if the wheels came off. Despite contacting head office no one has got back to me. I would highly recommend to Keep Away from this place

December 2, 2020
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Steve,

Thanks for your email, your feedback is greatly appreciated and we are disappointed to have fallen short of your expectations on this occasion. If you could kindly share details surrounding your visit (name/vehicle Reg/Date) we will be happy to investigate this further. Please email details to hiqcustomerservice@gmail.com.

Kind regards,
Team HiQ

Rated 1 out of 5 stars

Terrible service

ordered tyres online made a booking when i got there gave me some rubbish about wrong tyres being sent. they were not interested worst customer service ever.be warned

September 28, 2020
Unprompted review
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Reply from HiQ Tyres & Autocare - Stratford-upon-Avon

Hi Terry,
Customer Service is extremely important to us and we value your feedback. Please email us at hiqcustomerservice@gmail.com with a preferred method of contact and the dates of your visit and we will be sure to investigate this further.

Kind Regards,
HiQ Team

Rated 5 out of 5 stars

A credit to you

Being a key worker (nhs nurse) I am relying on my car a lot at the moment I unfortunately managed to get a puncture and went to hi q the guys there fixed it for me and didn’t even charge me they looked over the whole car checked my oil and water and made sure it was safe and reliable I really was amazed at the generosity from them thank you so much hi q i will be back I am so great full

April 1, 2020
Unprompted review

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