HiQ Tyres & Autocare Reviews 

13,337
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,589 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and efficient when handling vehicle repairs and routine maintenance tasks. Many people also appreciate the fair pricing, honest advice, and clear communication maintained consistently throughout the entire service process. Some people were dissatisfied with poor communication, difficult management interactions, and a complete lack of proper follow-up from customer support. A few consumers also reported experiencing unexpected mechanical problems, vehicle damage, or frustrating alignment issues following their garage appointments. Consumers occasionally noted that scheduling troubles or vehicle issues required multiple return visits to fully resolve.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the friendly staff, reasonable pricing,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their friendly, polite, and welcoming... See more

Price

Reviewers mention positive feedback about price, consistently highlighting very fair pricing and competitive... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as helpful, friendly, and... See more

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service! 4 tyres ordered, supplied & fitted same day with friendly professional approach. Problem with pressure monitoring system diagnosed and fixed along with a minor paint... See more

Company replied

Rated 5 out of 5 stars

We stopped here in an emergency en route from Wales to Scotland for a holiday as our car alerted us that something was off with our car tyre pressure. One of our caps was stuck so we couldn't check o... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more

Company replied

Rated 5 out of 5 stars

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info


4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(13,337)

2,568 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always use these boys

Always use these boys. The minute you get in the manager is very welcoming and sorts everything out. Very quick and reliable. I have used them for years.

August 12, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi there, we are so pleased to hear that you consistently have such a positive experience with us. We appreciate your loyalty and kind words about our welcoming manager and quick, reliable service.

Rated 5 out of 5 stars

The team at Bedford HiQ are excellent,

The team at Bedford HiQ are excellent,
I’d have no hesitation in recommending them to anyone. Great customer service

August 12, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this great review and kind words of recommendation, Ollie.

Rated 5 out of 5 stars

The customer service is great

The customer service is great, the staff are very friendly and their communication throughout the day is really helpful.

August 11, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for taking the time to leave us this wonderful review Celeb. We are so pleased to hear that our team provided you with such a positive experience!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service received from Paul this morning. Tyre check done and new tyre fitted all within the hour. Very helpful and would definitely recommend.

August 12, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Becky, thank you for your kind review and recommendation.

Rated 5 out of 5 stars

Staffs are very polite and helpful

Staffs are very polite and helpful. Fix my tyre puncture repaired straight away. I Highly recommend them.

August 12, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi there, thank you for recommending our services and we're pleased to hear you found the team helpful!

Rated 5 out of 5 stars

Great service

Visited problem with tyre he showed me what was wrong and I did need new tyre so they fitted then tracked for me was very helpful checked all pressure on every tyre would highly recommend
Asked loads of questions which they answered in great detail

August 12, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for taking the time to leave us this excellent review Gloria. We really appreciate your kind words of recommendation too.

Rated 5 out of 5 stars

Great service and fixed my tyre without…

Great service and fixed my tyre without fuss.

Great that they open at 8am which is earlier than many others

Would recommend to anybody

Service and staff are first class

August 12, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Jon, thank you for the great review and kind words of recommendation.

Rated 5 out of 5 stars

Staff are always professional

Staff are always professional, polite and really helpful, completed a full service and mot on Audi A3

August 11, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Penny, thank you for the kind review. We were glad to be able to help with your MOT and service.

Rated 5 out of 5 stars

Great service

The staff were fast efficient the price was very good will be using them in future great service.

August 8, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Joanne, thank you for the lovely review. We will be glad to help with any future work your vehicle may need.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Good price, fast service and friendly staff.

August 11, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for the great review David.

Rated 5 out of 5 stars

The staff

The staff, particularly Tom, were helpful and efficient. My particular problem was resolved exceptionally quickly.

August 11, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for taking the time to leave us this excellent review Michael.

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you to Colin and the team for sorting my car out so quickly.

August 10, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi there, thank you for taking the time to leave us this fantastic review. We are so glad we could get your car sorted out quickly for you.

Rated 5 out of 5 stars

Brilliant customer service.

Brilliant customer service.
Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning.
They sorted the problem and wouldn't charge us.
Excellant attitudes and all very friendly staff.
Well done HIQ.

August 10, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for your fantastic review Pat! We're so pleased to hear that our team was able to quickly resolve the issue with your tyre pressure warning light and that you found our staff friendly and helpful.

Rated 5 out of 5 stars

Trustworthy and reliable

I have been going to the same garage for several years now, and I would give a five star service every time. Very trustworthy and reliable.

August 10, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for leaving a review Jessica. We are so pleased to hear that you consistently receive five-star service and that you find our team trustworthy and reliable.

Rated 5 out of 5 stars

Gavin and the team are courteous

Gavin and the team are courteous, knowledgeable, polite and thorough...v.g👍

August 10, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for taking the time to leave such a positive review Ian! We're so pleased to hear that our team provided you with excellent service.

Rated 5 out of 5 stars

Always my first choice

Communication throughout was good. After a small delay sourcing the tyres, new time and date was booked and work completed as planned.
Prices are always competitive and the staff are friendly and professional.
Always use this garage and would recommend to anyone.

August 4, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Nicola, thank you for the lovely review and recommendation! It's great to hear that the team are always friendly and professional, we look forward to seeing you again.

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