Excellent customer service! 4 tyres ordered, supplied & fitted same day with friendly professional approach. Problem with pressure monitoring system diagnosed and fixed along with a minor paint... See more
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Review summary
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We stopped here in an emergency en route from Wales to Scotland for a holiday as our car alerted us that something was off with our car tyre pressure. One of our caps was stuck so we couldn't check o... See more
Company replied
Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more
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Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists... See more
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Company details
About HiQ Tyres & Autocare
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
2920 Trident Court, Solihull Parkway, B37 7YN, Birmingham, United Kingdom
- www.hiqonline.co.uk
4.8
Excellent
13K reviews
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Gavin and the team are courteous
Gavin and the team are courteous, knowledgeable, polite and thorough...v.g👍
August 10, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave such a positive review Ian! We're so pleased to hear that our team provided you with excellent service.
Always my first choice
Communication throughout was good. After a small delay sourcing the tyres, new time and date was booked and work completed as planned.
Prices are always competitive and the staff are friendly and professional.
Always use this garage and would recommend to anyone.
August 4, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Nicola, thank you for the lovely review and recommendation! It's great to hear that the team are always friendly and professional, we look forward to seeing you again.
Great experience with the team Highly…
Great experience with the team Highly Recommended
August 5, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Rehmat, thank you for the great review and recommendation!
Great service
Great service, reasonable prices and they didnt rip me off!!
Staff are always helpful, contact you as soon as theres an update on vehicle
July 24, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for leaviing a lovely review about our helpful and communicative team!
Lovely lady on the desk however fairly…
Lovely lady on the desk however fairly unhappy with the service. When I booked the tyre it was not said it was out of stock and had to be ordered in. So I arrived from 8:30 as per the email and was told it wouldn’t be there until 10:30. So I came back at 10:30 and was then an extra hour wait whilst the extra walk ins were served. Feel like this could have been better organised to help people understand the time that they need to come in for
August 6, 2026
Reply from HiQ Tyres & Autocare
Hi Robbie,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.
Super people
Oh! It was so amazing to get the support I needed! I was so stressed and felt like I was losing hope of getting my car sorted, after the other garage didn’t do the job properly and something else went wrong with my car.
I stood there absolutely lost and had no idea what to do! The other garage straight away showed me a huge price for the part and basically said that’s just how it is. But these guys actually took the time to come up with a plan and look for ways to keep the cost down.
The boys helped me come up with a plan, looked at my car without charging me, let me come back a few times when I had questions, and then fixed it with care and consideration, even though the work took longer than expected.
I didn’t know if I would be able to pay the price, but they met me with compassion and understanding. I’m so grateful for the way they supported me throughout this whole process.
God Bless them!
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Anna, thank you for taking the time to leave a lovely review! It's great to hear that the team were so helpful and took the time to answer all of your questions before helping to get your car back on the road for you. We hope to see you again!
Fantastic service
Fantastic service, really professional.
Many thanks guys.
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Andrew, thank you for writing a lovely review about the fantastic service you received recently!
Prompt booking.
Prompt booking.
Excellent quick service.
Friendly and helpful staff.
Very pleased
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for leaving a great review about the excellent service you received from our friendly team!
Absolutely brilliant service .
Absolutely brilliant service , threw in a free pollen filter! Would highly recommend. Top service
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for the review and recommendation Colin! It's great to hear about the brilliant service you received, and we hope to see you again.
Reply from HiQ Tyres & Autocare
Hi Patrick, thank you for leaving a review about the great service you consistenly receive from our team! We look forward to seeing you again.
“I wouldn’t dream of going anywhere else”
I have used HiQ Lancaster for c15 years and can state with confidence that each and every repair/service etc has been conducted with a professional and constructive attitude.
The staff are friendly and always helpful; here again, I have no complaints whatsoever - nothing but praise and thanks!
Pricing is always fair and I wouldn’t dream of going anywhere else- and I tell everyone I know!
IDLGray Lancaster.
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi there, thank you for leaving a great review about our friendly and professional team! We're pleased to hear that you consistently receive good service and we look forward to seeing you again.
Great customer by all the team…
Great customer by all the team especially keyra.
Would recommend HiQ
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for taking the time to leave a review Russell! It's great to hear that you were pleased with the customer service you received, and we really appreciate the recommendation.
We were assured the vehicle had been…
We were assured the vehicle had been thoroughly serviced and was very capable to tour France. 5 days into the trip a warning ENGINE FAULT appeared on the dashboard screen. Diagnostic testing revealed abnormal Engine Control Module and Safety and Gateway Module ie. a severely damaged engine (oil pump dysfunction, timing chain, inlet camshaft angle offset).
I am bewildered that these faults were not identified at a full service!
July 17, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Scott,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.
Excellent value and excellent service
Excellent value, fast efficient and reliable service. The staff are polite and helpful. I trust this retailer after repeatedly receiving excellent service.
August 7, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi John, thank you for leaving a review! It's great to hear that you repeatedly receive excellent and efficient service from our team - we look forward to seeing you again!
Brilliant service from start to finish
Absolutely brilliant service. Kept me updated every step of the way and took the time to explain exactly what they had found. Rather than just replacing the failed part, they properly investigated why it had happened and checked for any underlying issues. Really thorough, knowledgeable and reassuring throughout. Would definitely recommend.
August 6, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Megan, thank you for taking the time to leave such a great review - we really appreciate the recommendation too! We're pleased to hear that the team were so thorough and that you were happy with how they commnicated with you throughout the process.
Very Efficient
Easy to book, times to suit my schedule, quick & efficient service.
August 4, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We appreciate you leaving us this great review.
Great team at Stamford
Great team at Stamford
Great service and good communication
August 5, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Thank you for this kind review Jeremy.
Great staff very friendly and very fast…
Great staff very friendly and very fast at getting parts in for your car prices are always affordable, Lisa on the reception is always welcoming and very smilie and always happy, great service always recommend them to my friends and family.
August 3, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Chelsea, thank you for this kind review. Customer service is important to us here at HiQ and we are always glad to help!
Efficient, effective and friendly service
I was booked in on time by friendly and helpful staff and the MoT was done quickly and efficiently.
July 27, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
We appreciate you taking the time to leave us this great review.
This garge is local to me and i can…
This garge is local to me and i can express how helpfull and friendly all of the staff are nothing is to much trouble.
I have to say a big thank you to Beck who has been so helpfull every time i pop in making sure my daughter car is safe to drive to uni.
I cant reccomend this garage enough definatly 5*
July 30, 2026
Unprompted review
Reply from HiQ Tyres & Autocare
Hi Rebecca, thank you for the excellent review and recommendation! We are always glad to be able to help.
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