HiQ Tyres & Autocare Reviews 

13,340
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 2,589 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, polite, and efficient when handling vehicle repairs and routine maintenance tasks. Many people also appreciate the fair pricing, honest advice, and clear communication maintained consistently throughout the entire service process. Some people were dissatisfied with poor communication, difficult management interactions, and a complete lack of proper follow-up from customer support. A few consumers also reported experiencing unexpected mechanical problems, vehicle damage, or frustrating alignment issues following their garage appointments. Consumers occasionally noted that scheduling troubles or vehicle issues required multiple return visits to fully resolve.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the friendly staff, reasonable pricing,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their friendly, polite, and welcoming... See more

Price

Reviewers mention positive feedback about price, consistently highlighting very fair pricing and competitive... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the staff as helpful, friendly, and... See more

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service! 4 tyres ordered, supplied & fitted same day with friendly professional approach. Problem with pressure monitoring system diagnosed and fixed along with a minor paint... See more

Company replied

Rated 5 out of 5 stars

We stopped here in an emergency en route from Wales to Scotland for a holiday as our car alerted us that something was off with our car tyre pressure. One of our caps was stuck so we couldn't check o... See more

Company replied

Rated 5 out of 5 stars

Brilliant customer service. Called in because the tyre pressure warning light came on and despite using our own tyre pump nothing would erase the warning. They sorted the problem and wouldn't ch... See more

Company replied

Rated 5 out of 5 stars

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists... See more

Company replied


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Mechanic
  6. Vehicle Inspection

About HiQ Tyres & Autocare

Information provided by various external sources

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contact info


4.8

Excellent

TrustScore 5 out of 5

13K reviews

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4.8

All reviews

(13,340)

2,579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gear selector error sorted

I phoned HiQ this morning with a problem & Keira was extremely helpful & asked me to call in straight away. Staff at the garage although very busy checked my car over quickly. Hayden sorted the issues whilst I waited. I have nothing but praise for all the staff being professional, knowledgable & kind. I recommend HiQ unreservedly!

August 6, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Kelly, thank you for taking the time to leave us this lovely review and kind words of recommendation. We are always glad to provide a helpful and knowledgable service.

Rated 5 out of 5 stars

Excellent

Mark was brilliant, I called this morning and was advised my TPMS system could be sorted today. Mark is courteous, knowledgeable and friendly. I will definitely be returning to this garage.

August 6, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare

Thank you for this lovely review Jill. We were glad to be able to help and will be happy to assist with anything you may need in the future.

Rated 5 out of 5 stars

Great garage

I've used this garage years now and they always do a good job for me 😄

August 5, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this excellent review Victor.

Rated 5 out of 5 stars

Really can't fault these lot

Really can't fault these lot. Fantastic service. Very fair pricing...
Im an ex mechanic 25 yrs in trade. I trust these lot.

August 5, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Simon, thank you for the review, we appreciate your kind words.

Rated 5 out of 5 stars

Efficiency

Efficiency

August 5, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for the review Simon.

Rated 5 out of 5 stars

The Best Mechanics in Town

Always a great service The manager and all the staff are real mechanics.
They are all a credit to the company.
Always the best price in town with top Quality workmanship.

Thank you for your excellent service.

June 23, 2026
Unprompted review
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Reply from HiQ Tyres & Autocare

Thank you for taking the time to leave us this fantastic review. We are always glad to be able to help.

Rated 5 out of 5 stars

I always used another company but I was…

I always used another company but I was let down so I thought id give these guys ago...
Well best thing I ever did..honest and transparent and with very competitive prices.
Ill always use these from now on.
Keep up the honest work guys !!!

August 4, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for visiting us and taking the time to leave us this excellent review. We look forward to seeing you again in the future.

Rated 5 out of 5 stars

All staff are helpful and friendly

All staff are helpful and friendly. No job is too much trouble and they are willing to go that extra mile to help

August 3, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for the kind review Carole, we are always glad to help!

Rated 5 out of 5 stars

Excellent professional service

Booked in for 5 tyres on my classic car. They double checked my requirements, even checked details with me over pressures and jacking points (most places dont). I have been to multiple tyre stockists and know what needs to be done - correct procedures, and he did it very carefully and professionally.

July 31, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this great review Paul. We were glad to be able to help with your car tyres.

Rated 5 out of 5 stars

Friendly staff members

Friendly staff members, very informative of what was happening, how long and rough costs.

August 5, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We really appreciate this kind review James.

Rated 5 out of 5 stars

Highly recommend!

Staff were friendly and they sorted a couple of problems on my car really quickly and efficiently.

August 5, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for this great review Ovidiu. We were glad to be able to help.

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service, communication and empathy throughout my experience. I had problems with my car misfiring and the staff here worked tirelessly to find out what the issue was. As a code had been cleared from the diagnostics from a different garage, nothing was coming up when they had a look. I broke down the day after and after my vehicle was recovered they were able to find out the issue with the code reappearing. They explained everything in detail to me showing me all of the components that were changed and fixed. Extremely knowledgeable, friendly and approachable. Would highly recommend this garage, I will be returning for future services and repair work.

August 3, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Anna, thank you for taking the time to leave us this excellent review. We really appreciate your kind words of recommendation. Customer service is important to us, and we are always glad to provide a helpful and knowledgable service! We look forward to seeing you again in the future.

Rated 5 out of 5 stars

Highly recommend

The chaps at Wellingborough are spot on, Always happy to help, and with a good speedy service.

I take all our work vans here for servicing, Mot’s and general works and have done for a couple years now, I’m big on honesty and reliability hence why I have been continually going back.

Highly recommend!

August 3, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Ryan, thank you for the fantastic review and recommendation. Customer service is important to us and we're always glad to help!

Rated 5 out of 5 stars

Great customer service

Clear explanations as to the issues and what would need to be done to pass the MOT. Promptly re booked in and sorted.

August 4, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Hi Jo, thank you for leaving us this lovely review. We're always glad to help.

Rated 5 out of 5 stars

Fantastic service

Carl and his team helped out massively when I came in last minute for a quick tyre check. Saved me from driving on an unsafe tyre and sorted me out same day! 10/10

August 4, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

We really appreciate you taking the time to leave us this excellent review Scott! We are always glad to be able to help.

Rated 5 out of 5 stars

The team were very professional

The team were very professional and carried out the repair of my puncture very efficiently. I phoned ahead and they were ready when I arrived

August 4, 2026
Unprompted review
HiQ Tyres & Autocare logo

Reply from HiQ Tyres & Autocare

Thank you for leaving us this great review Craig. We were glad to be able to help with your puncture.

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