Hirecars.co.uk Reviews 

116
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We booked through this company via internet and found the site easy to use. When we went to pick up the car, there had been a minor problem in getting the car back to the pick up point so we were up... See more

Rated 5 out of 5 stars

I was panicked about a last minute booking in a city I'd never visited. The site was easy to use, allowed me to compare prices so I knew I wasn't being ripped off, I knew enough to look out for hidden... See more

Rated 3 out of 5 stars

Wearied in Britain for 4 weeks. The car was economical and roomy, a Fiat 500 . It was also gutless, with an awful turning circle and a gearbox selected from a Sunday market oddments bin. The usual rip... See more

Rated 5 out of 5 stars

We used this company for a car to get around Iceland, not only the best way to see the country but also great way to save money doing costly excursions and do them in your own time. In addition... See more

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4.3

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.3

All reviews

(116)

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Rated 5 out of 5 stars

Good Service and no surprises

The costs were laid out up front including those payable at pickup. The rates were competitive with other car rental web sites and much less than booking direct with the car rental company.
All the information was in the rental company's computer when I arrived so the registration was quick. Similarly on drop off, no hassle, just a quick inspection, printed off the final invoice (no extra charges) and the shuttle to the terminal was waiting.

November 8, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing

The car supplied was top of the range and almost new..... Exactly what I wanted..... Superb

November 2, 2014
Unprompted review
Rated 4 out of 5 stars

Helpful Call Centre Staff

After reading the small print for the car i had hired I decided to change supplier. There is a function on Hirecars.co.uk to do so but it didn't work so I had to contact the call centre. They were very helpful and sorted it out really quickly.

November 1, 2014
Unprompted review
Rated 5 out of 5 stars

Great, easy, affordable hire care website...

Hirecar.com was a great website to book through. I was booking a car at the last minute and received a really quick response, no fuss, no extra costs and also got a great car... Was actually surprised at what I got for my money, especially in comparison to other websites/companies online and my previous experience with hiring cars whilst travelling... Would totally recommend these guys...

October 6, 2014
Unprompted review
Rated 5 out of 5 stars

Trevor is the best!

A bit of a pain to get there BUT Trevor made all the effort worthwhile - as did the price.
He greeted us warmly, quickly completed the paperwork and we were soon checking over the car. A quick guide to the essentials of the hire car, in easy speak from Trevor, then we were on our way.
Will certainly use them again

September 29, 2014
Unprompted review
Rated 4 out of 5 stars

Good price but be prepared!

Definitely the best thing about the booking is the price, but you must be prepared and read all the fine print before you book. Otherwise you may have problems if you come late to book your car, or need to change your booking or add extra days. We've used this site 3 times and have generally had a great experience, but --- always book excess insurance separately online beforehand or you will be up for big unexpected fees when you get to your car hire on the day!! And check over the car dents and scratches carefully with the rental employee before you drive off, list even the smallest ones --- that's the best advice I can give for a good experience and good price.

September 17, 2014
Unprompted review
Rated 3 out of 5 stars

Booking system misleading

I wanted to avoid Easirentals as the reviews were poor, the booking system indicated that Hertz etc were the suppliers and car pick up was at the airport- no mention of Easirentals or transfer to the pickup office until the booking was complete. The result was that I used Easirentals and all was ok -

September 13, 2014
Unprompted review
Rated 2 out of 5 stars

inspect before you drive!

Obtaining the car on site was simple, the reality was the car from Sicily car rentals was 2 hours late, dirty and had four serious body defects, maybe thats because I was in Italy!!!

September 3, 2014
Unprompted review
Hirecars.co.uk logo

Reply from Hirecars.co.uk

Dear Jeremy
We are very sorry to hear that the car provided by the local supplier was not acceptable to you and we would like to apologise for this.
Unfortunately, due to the fact that you accepted the car on collection there is nothing that the supplier will be able to do about this. We advise customers that are not happy with the car provided to make the representative aware of this and ask for a replacement. We recommend that all customers check the car over and make sure that they are happy with it before agreeing to accept it.
If you experience problems with the car during your rental, customers should always contact the local supplier so that they are aware of this.
We are very sorry that we are not able to assist you further with this, however we do hope that this does not deter you from using us to find your future car rental.
Kind regards

www.hirecars.co.uk

Rated 5 out of 5 stars

Quick last-minute booking at a great price

I was panicked about a last minute booking in a city I'd never visited. The site was easy to use, allowed me to compare prices so I knew I wasn't being ripped off, I knew enough to look out for hidden extras and excess charges and these were pretty easy to find, and once it was done they sent all the details through to my smart phone very promptly. A good experience.

August 28, 2014
Unprompted review
Rated 4 out of 5 stars

Easy....

Booking online was simple, collection the same as well as drop off, car was superb all round good experience

August 26, 2014
Unprompted review
Rated 4 out of 5 stars

Great car and easy

Great, apart from it wasn't clear what was included in the insurance. The website advertised excess waiver insurance to protect from the excesses it said was on the car hire. However, after paying £37 for this waiver we were told by the hire company (dollar) in USA that it was all included anyway and we didn't need the waiver. By that time it was to late to cancel.

August 22, 2014
Unprompted review
Rated 5 out of 5 stars

Corr Blimey

Just arrived, got given a lift to the keys and the car, three signatures and two initials and I was away.

Cant be fairer than that.

August 12, 2014
Unprompted review

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