We booked through this company via internet and found the site easy to use. When we went to pick up the car, there had been a minor problem in getting the car back to the pick up point so we were up... See more
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See what reviewers are saying
I was panicked about a last minute booking in a city I'd never visited. The site was easy to use, allowed me to compare prices so I knew I wasn't being ripped off, I knew enough to look out for hidden... See more
Wearied in Britain for 4 weeks. The car was economical and roomy, a Fiat 500 . It was also gutless, with an awful turning circle and a gearbox selected from a Sunday market oddments bin. The usual rip... See more
We used this company for a car to get around Iceland, not only the best way to see the country but also great way to save money doing costly excursions and do them in your own time. In addition... See more
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Quick and easy
There were some options that had to be settled by phone and the rest was great.
Great service, value and customer service
Great value and very easy to book online. Easy collection and return at the airport. Very pleased
useless Carrental.com
Never use carrentals.com. Easy to book, impossible to deal with afterwards.
Took 3 hours recently in Geneva to resolve a problem.
Easy, value for money, recommended
Thank you easy to use website, value for money, great customer service - will def use again.
no hidden costs and great packages available
Easiest way to get quick cheep quotes with all the info you need. Worth a test drive
Loved my car!!
The car was really comfortable and it was a brand new car which it was so nice to drive.
Easy to use and friendly staff
Would use again but watch out for the add-ones
Good website for booking car hire.
Website was easy to use. The only slight negative is when you collect car they try to sell you additional insurance even though already taken this through website. Great on site pick up and drop off. Fairly quick service. Overall happy with experience.
good deal, no hidden costs
it was ok
one thing was not good
i return the car 2 days earlier and they not refund me
why?
very eady booking system and helpful staff.
We booked through this company via internet and found the site easy to use. When we went to pick up the car, there had been a minor problem in getting the car back to the pick up point so we were upgraded with no issue or extra cost. Extending the hire period and changing the drop of point did not create any problems for us. We would definitely hire a car this way again and recommend to fellow travellers.
good value & easy
no problems - just book online but always read hire conditions as each counrty varies - in Cyprus you return car empty and are surcharged for fuel use (this is higher than a simple refill). In some other places you have to return car with a full tank of fuel or are charged to refill. (jamaica). As Cyprus is not large unless you drive a lot it may be cheaper to hire for the days you want it in a resort rather than for a week. I had a great car for a week and driving was easy as roads not very busy compared to London
Great value, need more clarity on insurances
Value almost seemed too good to be true, couldn't help but be cynical. I was a little confused about the different business names that the company uses...I booked with hire cars.co.uk but started to receive emails from rental cars.com which I treated as spam...turns out these are the same business. I declined the excess insurance as it seemed expensive at about £12 per day, then was offered an alternative at £4 per day. It turns out the alternative is through a different company and created some confusion but the helpdesk were very professional and responsive. Sixt were the rental agent and I must have saved £15 per day on their rates. Their service was exceptional and as a regular hirecar user I am bloody hard to please! Mr Cleary on the main hire desk in Dublin airport was the best I have come across in this space, as was the chap I handed the car to on arrival at end of rental.
In short, I will be using these guys agin.
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