hirschs.co.za Reviews

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4.1

Appliance Store

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness and extensive product knowledge, making interactions pleasant and informative. Many people highlight the outstanding service received, noting that employees are very helpful and ensure a smooth, well-cared-for experience. However, some customers also noted concerns regarding product quality, with items like appliances and furniture failing prematurely. A few other people also felt that after-sales service and warranty support were poor, experiencing issues with exchanges and unresponsive assistance. Additionally, some reviewers were not happy with the professionalism of certain interactions, citing dismissive communication or lack of focus.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Service

Reviewers mention positive feedback about service, with many customers praising the helpfulness,... See more

Product

Customers had ambiguous experiences with product quality and sales support, with many praising the extensive... See more

Reviews shaping this summary

I am Thomas Mketelwa. At Hirschs Springfield on 4 October 2025, I was serviced by Phindile. She assisted me with my purchase of multiple kitchen appliances. She was very friendly and gave me a... See more

Dimakatso -Snappy Chef I thank her for assisting me with choosing the right pots and her service was great.

Big up to Sifiso Nkalakatha and Thulani warehouse leaders for quick service and friendly communications

It is always a pleasure visiting Hirsch's Hillcrest. Trusted Sales Executive Desigan Naidoo and Donavan are always ready to assist and give you the best deals. They have vast knowledge on all products... See more

Company details

Contact info

South Africa
www.hirschs.co.za

4.1

Great

86 reviews

5-star

4-star

3-star

2-star

1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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All reviews

(86)

54 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Sep 24, 2024

I had a wonderful experience

I had a wonderful experience, as I was assisted quickly and swiftly by a very friendly Domaine.
She was very helpful!

September 19, 2024

Unprompted review

Sep 10, 2024

Excellent service

From arrival at the Meadowdale store, I was greeted and assisted by Soma Kandasamy. He was friendly and helpful. I was pleasantly surprised with the pricing which is really competitive. A great experience, friendly helpful service and I can highly recommend Hirschs. Thank you Soma :)

September 7, 2024

Unprompted review

Aug 14, 2024

Hi Nombuso I was there at hirsch's hyde…

Hi Nombuso I was there at hirsch's hyde park I was help by Lucy the LG ambassador, the service I receive was excellent. Definitely will visit again

August 13, 2024

Unprompted review

May 23, 2024

Wonderful experience:Hi it's thato here happy customer head…

Hi it's thato here happy customer head a great time and service from LG ambassador Lucy had a great experience thank you

And my washing machine is working perfectly

May 23, 2024

Unprompted review

May 10, 2024

Refilwe,the AEG Ambassador at Hirschs…

Refilwe,the AEG Ambassador at Hirschs hyde park, provided exceptional sirvice during my recent visit... Thank you so much

May 4, 2024

Unprompted review

Apr 16, 2024

I was helped by Zarina at Hirsch's Hyde…

I was helped by Zarina at Hirsch's Hyde park and she was helpful and knowledgeable

April 14, 2024

Unprompted review

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