The very helpful staff at the till. I didn’t know that postage was free for items over £20.00. I saw some great Super Mario items that my son and grandson would love, and as they live down in England,... See more
Company replied
Location
Switch location184 High St, KA7 1RQ Ayr, GB
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See what reviewers are saying
HMV staff in Ayr were super helpful and professional without being pushy. They helped me with ordering in a DVD and finding a set of headphones, and both turned out to be perfect. Shopping in store is... See more
Company replied
Recently visited HMV in Ayr and coming from Moray, Scotland I had thought HMV was closed down. We subsequently visited Glasgow HMV at Braehead ( tho this wasn't a patch on the Aye store ) Aye had the... See more
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Asked in store whether particular newly released boxset was available in the store, worker checked on her computer and told me it was not so I then purchased it online, taking 2-3 working days for del... See more
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Company details
About hmv (UK) - Ayr
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
184 High St, KA7 1RQ, Ayr, United Kingdom
4.8
Excellent
152 reviews
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Person who got my order was very polite…
Person who got my order was very polite and efficient
April 27, 2026
Reply from hmv (UK) - Ayr
Hello John
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The very helpful staff at the till
The very helpful staff at the till. I didn’t know that postage was free for items over £20.00. I saw some great Super Mario items that my son and grandson would love, and as they live down in England, I shall be using the store for birthdays and certainly for Christmas!👍
April 21, 2026
Reply from hmv (UK) - Ayr
Hi Rosemary,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
10/10……………
January 21, 2026
Reply from hmv (UK) - Ayr
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Ayr
Hi Margaret,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Ayr
Hi Davie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent help from staff to find what…
Excellent help from staff to find what I wanted. Additional order placed and notified when it was ready for collection. Great knowledgeable helpful staff.
February 11, 2026
Reply from hmv (UK) - Ayr
Hi D
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online and collect in Ayr…
Easy to order online and collect in Ayr shop. Staff helpful and friendly.
February 7, 2026
Reply from hmv (UK) - Ayr
Hi Margaret,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Ayr has the most brilliant team and…
HMV Ayr has the most brilliant team and stick - the store is a gem on our high street
February 3, 2026
Reply from hmv (UK) - Ayr
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy order process once at store easy…
Easy order process once at store easy collection and quick service.
January 14, 2026
Reply from hmv (UK) - Ayr
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff was lovely she had help me…
The staff was lovely she had help me locate the cardaign gremlins order for daughter as small size didn't have any in the store she was brillant .
January 18, 2026
Reply from hmv (UK) - Ayr
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl received when they said and in perfect condition
I received my order no problem
January 16, 2026
Reply from hmv (UK) - Ayr
Hi Senga,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff and very helpful.
January 3, 2026
Reply from hmv (UK) - Ayr
Hi Helen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Settlers is the best movie of the year bar none
The staff always helpful awesome service to your customers.
December 29, 2025
Reply from hmv (UK) - Ayr
Hi Scott
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
GEORGIE from the Ayr Store was…
GEORGIE from the Ayr Store was fantastic , excellent customer service from this lady xx very helpful and kind x
Date of experience 15th December 2025.
December 22, 2025
Reply from hmv (UK) - Ayr
Hello Michele
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Ayr store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Carol
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive experience
I had been looking for a particular dvd and was not having much success. I spoke with one of the staff (Georgia) in the Ayr branch who was extremely helpful. She managed to find the dvd but informed me that the release had been delayed. However, I ordered the item only for it to be further delayed. When I visited the shop I had a positive discussion with the manager who assured me it would be delivered before Christmas, which it was.
All of my interactions with the staff in the Ayr store were very polite, courteous and helpful.
December 22, 2025
Reply from hmv (UK) - Ayr
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Alma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Isabel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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