HMV staff in Ayr were super helpful and professional without being pushy. They helped me with ordering in a DVD and finding a set of headphones, and both turned out to be perfect. Shopping in store is... See more
Company replied
Location
Switch location184 High St, KA7 1RQ Ayr, GB
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See what reviewers are saying
Recently visited HMV in Ayr and coming from Moray, Scotland I had thought HMV was closed down. We subsequently visited Glasgow HMV at Braehead ( tho this wasn't a patch on the Aye store ) Aye had the... See more
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I had been looking for a particular dvd and was not having much success. I spoke with one of the staff (Georgia) in the Ayr branch who was extremely helpful. She managed to find the dvd but informed... See more
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Asked in store whether particular newly released boxset was available in the store, worker checked on her computer and told me it was not so I then purchased it online, taking 2-3 working days for del... See more
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Company details
About hmv (UK) - Ayr
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
184 High St, KA7 1RQ, Ayr, United Kingdom
4.7
Excellent
159 reviews
Asks customers to review
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Very good experience from order to collection
Order delivered to shop very promptly and notification process very informative. Shop pickup also without fault and staff member polite and helpful
March 1, 2025
Reply from hmv (UK) - Ayr
Hi ronnie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A good day in town really enjoyed my visit to HMV the…
I really enjoyed my visit to HMV the staff were nice and friendly, I also got a couple of records that I wanted. A good day.
February 26, 2025
Reply from hmv (UK) - Ayr
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hi Maca
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Allan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant experience didn't have what I…
Brilliant experience didn't have what I was looking for in store. Ordered and received in store couple days later.
February 10, 2025
Reply from hmv (UK) - Ayr
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi KH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Ayr
Hi Alexander
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service and lovely staff
Great service, didn’t know you could order for delivery to store for free. Very handy. Staff really friendly.
January 19, 2025
Reply from hmv (UK) - Ayr
Hi Jacqui
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from friendly HMV staff
HMV staff in Ayr were super helpful and professional without being pushy. They helped me with ordering in a DVD and finding a set of headphones, and both turned out to be perfect. Shopping in store is so much better than online, and HMV shows how it's done. We need our High Streets, where you can strike up a conversation in a shop or a café. Support your local retailers!
December 30, 2024
Reply from hmv (UK) - Ayr
Hello Max
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff is very helpful
The staff is very helpful. I had no problem to get what I want.
January 8, 2025
Reply from hmv (UK) - Ayr
That is what makes us at hmv top dog Marina!
Warped LP
Bought an LP that was warped ( 1st time in50 years of buying LPs) bought from from the shop so I took it back, (didn’t have another) no argument replaced like for like. Delivered to my home for free.
The staff were very good.
New LP is perfect.
January 4, 2025
Reply from hmv (UK) - Ayr
Hi Glenn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to use web site
Really simple and quick process of ordering goods and for them arriving 👍
December 29, 2024
Reply from hmv (UK) - Ayr
Hi Tracey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very friendly and helpful staff
Very friendly and helpful staff, pointed me to what I was looking for.
December 19, 2024
Reply from hmv (UK) - Ayr
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excelkwnt so easy from ordering to…
Excelkwnt so easy from ordering to click and collect, staff efficient polite.
December 18, 2024
Reply from hmv (UK) - Ayr
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV store, Ayr
Always enjoy going to this record store. Great staff and great service. Always like to collect new vinyl.
December 10, 2024
Reply from hmv (UK) - Ayr
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hi Jackie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I was delighted with the service I…
I was delighted with the service I received from hmv staff, jay helped me with my order and he was extremely helpful and very knowledgeable but most of all he was very approachable and I would be more than happy to shop with hmv again
November 7, 2024
Reply from hmv (UK) - Ayr
Hi Tina,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Waited 5 days
Waited 5 days, as no email of order being delivered to the store. The item had been despatched on decoy day after order.
Went into store and it was waiting for me to pick up, the confirmation email was sent to the wrong email address.
I got the product but not as smooth a process as previous.
October 27, 2024
Reply from hmv (UK) - Ayr
Hi Douglas
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We are pleased to hear you have now collected your item.
Kind Regards
Item arrived on store on time
Item arrived on store on time, order process very easy. Staff member in Ayr store friendly and helpful.
October 24, 2024
Reply from hmv (UK) - Ayr
Hi JD,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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