HMV staff in Ayr were super helpful and professional without being pushy. They helped me with ordering in a DVD and finding a set of headphones, and both turned out to be perfect. Shopping in store is... See more
Company replied
Location
Switch location184 High St, KA7 1RQ Ayr, GB
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See what reviewers are saying
Recently visited HMV in Ayr and coming from Moray, Scotland I had thought HMV was closed down. We subsequently visited Glasgow HMV at Braehead ( tho this wasn't a patch on the Aye store ) Aye had the... See more
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I had been looking for a particular dvd and was not having much success. I spoke with one of the staff (Georgia) in the Ayr branch who was extremely helpful. She managed to find the dvd but informed... See more
Company replied
Asked in store whether particular newly released boxset was available in the store, worker checked on her computer and told me it was not so I then purchased it online, taking 2-3 working days for del... See more
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Company details
About hmv (UK) - Ayr
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
184 High St, KA7 1RQ, Ayr, United Kingdom
4.8
Excellent
156 reviews
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Reply from hmv (UK) - Ayr
Hi Carol
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive experience
I had been looking for a particular dvd and was not having much success. I spoke with one of the staff (Georgia) in the Ayr branch who was extremely helpful. She managed to find the dvd but informed me that the release had been delayed. However, I ordered the item only for it to be further delayed. When I visited the shop I had a positive discussion with the manager who assured me it would be delivered before Christmas, which it was.
All of my interactions with the staff in the Ayr store were very polite, courteous and helpful.
December 22, 2025
Reply from hmv (UK) - Ayr
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Alma
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Isabel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD Purchase --Have used this company for a number of…
Have used this company for a number of years and I have found totally reliable and keep you updated in the progress of your purchase which is very helpful.
December 14, 2025
Reply from hmv (UK) - Ayr
Hi Jim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy ordering, slick processing.
Easy ordering. Prompt indication of delivery of item to local store.
Simple pick up from store.
December 15, 2025
Reply from hmv (UK) - Ayr
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Ayr
Hello Lorna
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Click and Collect
Free collection from local store, friendly, helpful staff.
Well stocked store in prime location.
December 3, 2025
Reply from hmv (UK) - Ayr
Hi Marion
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Ayr
Hi Bryden
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ayr staff always friendly and helpful
Ayr staff always friendly and helpful. Store always well stocked
December 1, 2025
Reply from hmv (UK) - Ayr
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Visit to shop was good/delivery excellent
Visit to shop was good - staff excellent and knowledgeable. Took details accurately. Ordered goods arrived very quickly.
November 14, 2025
Reply from hmv (UK) - Ayr
Hi Christopher,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ayr
Hi Sam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering of limited edition vinyl…
Easy ordering of limited edition vinyl within the local store. Helpful, knowledgeable and friendly staff made process very easy
October 30, 2025
Reply from hmv (UK) - Ayr
Hello Brian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Ayr
Hi Ian,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
Reply from hmv (UK) - Ayr
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Ayr
Hello Bernadette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast delivery
Ordered my 2 blu rays on line and they was delivered very quickly and in perfect condition. Thank you
August 30, 2025
Reply from hmv (UK) - Ayr
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very straightforward
Fast response to my order, very nice and helpful staff, and while there i found another dvd I was looking for.
One happy customer!
August 20, 2025
Reply from hmv (UK) - Ayr
Hi Mary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young girl who helped me was polite… thank you,I’ve listened to my 2 records a lot since receiving them
The young girl who helped me was polite and very professional helping myself.
July 30, 2025
Reply from hmv (UK) - Ayr
Hi Mr Gibson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The sales assistant was polite
The sales assistant was polite, courteous, knowledgeable, and very helpful. She was amazing
July 19, 2025
Reply from hmv (UK) - Ayr
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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