HMV staff in Ayr were super helpful and professional without being pushy. They helped me with ordering in a DVD and finding a set of headphones, and both turned out to be perfect. Shopping in store is... See more
Company replied
Location
Switch location184 High St, KA7 1RQ Ayr, GB
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See what reviewers are saying
Recently visited HMV in Ayr and coming from Moray, Scotland I had thought HMV was closed down. We subsequently visited Glasgow HMV at Braehead ( tho this wasn't a patch on the Aye store ) Aye had the... See more
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I had been looking for a particular dvd and was not having much success. I spoke with one of the staff (Georgia) in the Ayr branch who was extremely helpful. She managed to find the dvd but informed... See more
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Asked in store whether particular newly released boxset was available in the store, worker checked on her computer and told me it was not so I then purchased it online, taking 2-3 working days for del... See more
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Company details
About hmv (UK) - Ayr
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
184 High St, KA7 1RQ, Ayr, United Kingdom
4.7
Excellent
159 reviews
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Pre ordered something and they did exactly what was expected. Friendly and helpful
Good service. Friendly staff. Would definitely shop here again.
November 15, 2023
Reply from hmv (UK) - Ayr
Hi Irene
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I would order from us again
November 12, 2023
Reply from hmv (UK) - Ayr
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hello Ross
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered in the shop
Ordered in the shop
Staff were so helpful
Would go back and do that again
Thanks to AYR staff
October 24, 2023
Reply from hmv (UK) - Ayr
Hi Lesley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Clear and concise email communication…
Clear and concise email communication re click and collect order. At store served immediately by pleasant and friendly staff member.
October 16, 2023
Reply from hmv (UK) - Ayr
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The customer service at the excellent…
The customer service at the excellent Ayr HMV shop was top class! I would thoroughly recommend to anyone!👍🏻
September 30, 2023
Reply from hmv (UK) - Ayr
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I hope the HMV in-store staff get the credit for this Sale.
I hope the HMV in-store staff get the credit for this Online purchase as the only reason I paid £10 more for my boxset from HMV, versus Amazon who were £10 cheaper …..was to support my local HMV Shop in Ayr and the very helpful staff that work there.
It was handy to order Online however I could have just bought it from Amazon for £89.99 instead of £99.99 and received it much more quickly!
The more expensive HMV purchase was down to your excellent High Street Store Staff in Ayr, Scotland 👏
September 26, 2023
Reply from hmv (UK) - Ayr
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I know the staff really well in the Ayr…
I know the staff really well in the Ayr store. Always helpful & able provide any information if asked. Ross always a top gent in the shop & his staff are great too.
September 17, 2023
Reply from hmv (UK) - Ayr
Hello Mrs Campbell
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I really enjoyed these classic cartoons.
September 12, 2023
Reply from hmv (UK) - Ayr
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service and helpful staff in store…
Good service and helpful staff in store CD delivered on time
September 13, 2023
Reply from hmv (UK) - Ayr
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hi Cheryl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered DVD in advance before release
Ordered DVD in advance before release. e-mail arrived. DVD in store ready for collection. Easy peasy thanks
September 7, 2023
Reply from hmv (UK) - Ayr
Hi Iain
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful friendly and informative staff
Helpful friendly and informative staff, excellent communication and quick delivery.
August 29, 2023
Reply from hmv (UK) - Ayr
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The quick way you sent something out…
The quick way you sent something out outstanding service hmv. One final thing you're prices on Blu-ray and 4k is extremely expensive but overall great service.
August 22, 2023
Reply from hmv (UK) - Ayr
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Items were delivered promptly to my…
Items were delivered promptly to my local store for easy collection from friendly member of staff.
August 21, 2023
Reply from hmv (UK) - Ayr
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Star Fleet box set…
Easy to use mail order and competitive price.
Good customer service when picking up in store.
July 20, 2023
Reply from hmv (UK) - Ayr
Hi Mrs Kerr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in ayr are amazing
July 17, 2023
Reply from hmv (UK) - Ayr
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
As ever a reliable service.staff at hmv…
As ever a reliable service.staff at hmv Newcastle helpful,goods were delivered in time allocated. 💿😊
July 15, 2023
Reply from hmv (UK) - Ayr
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ayr
Hi Billy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Helpfull and very quick getting the…
Helpfull and very quick getting the order in and very friendly to
June 4, 2023
Reply from hmv (UK) - Ayr
Hi Nikki
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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