Easy ordering the LP I required and the young lady who served me was very good, with a happy smile and a no problem attitude. The record arrived on time and in good condition.
Company replied
Location
Switch locationUnits 53 / 54, Castle Quay, OX16 5UP Banbury, GB
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See what reviewers are saying
Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releas... See more
Company replied
Whilst shopping in Banbury popped into HMV store to purchase a particular dvd Whilst looking one of the assistants came to assist. She then checked on the stores computer only to find it was out of st... See more
Company replied
Easy to use and browse fantastic chose, s found everything i was looking for brilliant no problem, s with delivery arrived a day early well pleased
Company replied
Company details
About hmv (UK) - Banbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 53 / 54, Castle Quay, OX16 5UP, Banbury, United Kingdom
4.8
Excellent
157 reviews
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Really great team
Really great team, efficient service, friendly atmosphere, excellent range of goods on display.
July 2, 2025
Reply from hmv (UK) - Banbury
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Staff at Banbury HMV
Great helpful Manager VC and his team member Gary. They went the extra mile helping me with my purchases. VCs easy manner, good conversation and knowledge about current and planned CD and film releases made it a really good shopping experience. Well worth a visit if you're shopping in Banbury.
June 23, 2025
Reply from hmv (UK) - Banbury
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Been looking for a specific album and now i have it..Wonderful…
It's great because of the availability.....
June 21, 2025
Reply from hmv (UK) - Banbury
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Banbury
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
order in store to pick up took over 2…
order in store to pick up took over 2 weeks to be there and they said it takes 2-5 days and they was rude
May 18, 2025
Reply from hmv (UK) - Banbury
Hello Connor
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Reply from hmv (UK) - Banbury
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Banbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Banbury
Hi Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always friendly
The staff are always friendly and helpful every time I visit the store
May 15, 2025
Reply from hmv (UK) - Banbury
Hi Connie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV is the best place for physical media
HMV is the best place to buy any physical media as you know it’s the best price, will be shipped quickly and protected properly. Can’t recommend them enough.
May 9, 2025
Reply from hmv (UK) - Banbury
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were well trained and i was…
The staff were well trained and i was served well. The dvd i had to order which went smoothly and it did not take long in being delivered. The staff found the parcel quickly and i left happy.
May 2, 2025
Reply from hmv (UK) - Banbury
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the Banbury HMV Store are…
The staff at the Banbury HMV Store are nothing short of excellent. The Store Manager Veyron has a wonderful team working with him. They are always helpful, friendly & knowledgable.
I have nothing but praise for my local store.
April 28, 2025
Reply from hmv (UK) - Banbury
Hi Duncan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The assistant was very helpful and…
The assistant was very helpful and polite, nothing was to much trouble.
May 1, 2025
Reply from hmv (UK) - Banbury
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Banbury
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Banbury
Hi Sharron
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The mechanic 1972 charles bronson
An assistant helped me find what i wanted and ordered the rest easily.i picked it up from an email which was easy and went and collected no probs. Nice mix of staff. All very well mannered .a good experience thank you.
April 2, 2025
Reply from hmv (UK) - Banbury
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service in store
March 23, 2025
Reply from hmv (UK) - Banbury
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Oscar and the rest of the team are all…
Oscar and the rest of the team are all very knowledgeable and friendly.
March 15, 2025
Unprompted review
Reply from hmv (UK) - Banbury
Hello Ian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Banbury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Banbury
Hi Lee
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Banbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Well done HMV
Recently made an online purchase from hmv and was very pleased with the service
February 13, 2025
Reply from hmv (UK) - Banbury
Hi Lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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