Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... See more
Company replied
Location
Switch locationUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
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See what reviewers are saying
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... See more
Company replied
Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... See more
Company replied
Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... See more
Company replied
Company details
About hmv (UK) - Basingstoke
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, United Kingdom
4.6
Excellent
218 reviews
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Good communication and easy to order.
July 6, 2023
Reply from hmv (UK) - Basingstoke
Hi Freddy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in shop and derived fast
July 7, 2023
Reply from hmv (UK) - Basingstoke
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
avatar way of the water excellent film good value for the money
the service was excellent again polite and professional as always
June 29, 2023
Reply from hmv (UK) - Basingstoke
Hi wendy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Basingstoke
Hello jamie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Basingstoke
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Courteous staff.
May 22, 2023
Reply from hmv (UK) - Basingstoke
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
What I purchased was the right price…
What I purchased was the right price and then there was a DVD I needed ordering and the post was brilliant
May 26, 2023
Reply from hmv (UK) - Basingstoke
Hi Justina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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