Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... See more
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Location
Switch location3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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See what reviewers are saying
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... See more
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Very helpful staff. Great selection of modern and classic dvd box sets. Ordering out of stock items for collection simple and easy. Worth an occasional visit to browse for bargans and unusual dvd movi... See more
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In Belfast I got served by Martyna and omg an absolute angel they were 💗 I’m a stay and I was getting some stray kid albums on my visit there and they made me feel so happy chatting with me about skz... See more
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Company details
About hmv (UK) - Belfast
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, United Kingdom
4.6
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Delivery to store took too long I…
Delivery to store took too long I wanted it for a birthday present but was late
December 5, 2025
Reply from hmv (UK) - Belfast
Hi Susan
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Good price fast delivery 👍
December 3, 2025
Reply from hmv (UK) - Belfast
Hello Tracey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Seamless transaction
Seamless transaction. And I got to collect my order at a time of my choosing which was great.
December 4, 2025
Reply from hmv (UK) - Belfast
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient and prompt service
November 24, 2025
Reply from hmv (UK) - Belfast
Hello Sheelagh,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
First time ordering online
First time ordering online
Very quick delivery
Definitely use it again
November 25, 2025
Reply from hmv (UK) - Belfast
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived on time ,in good condition very…
Arrived on time ,in good condition very pleaed thankyou
November 23, 2025
Reply from hmv (UK) - Belfast
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Belfast
Hi Alana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
November 16, 2025
Reply from hmv (UK) - Belfast
Hi Nigel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Collecting order
Guy on middle floor help to get my order as was just after closing time. Saved me having to come back into Belfast the next day.
November 15, 2025
Reply from hmv (UK) - Belfast
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Store is v good / the members of staff…
Store is v good / the members of staff who help me was excellent and very helpful
November 4, 2025
Reply from hmv (UK) - Belfast
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good selection willing to order.
I call into the Belfast HMV Store. I have found the staff in the CD record section very helpful. Willing to order anything they do not have in the store. Their selection of Cds I have found extensive in the Pop, Country, and Blues section. There is also a smaller classical and jazz section.
October 25, 2025
Reply from hmv (UK) - Belfast
Hi W.J.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent store with friendly staff
Excellent store with friendly staff, glad to see one of my favourite high street shops still standing.
November 9, 2025
Reply from hmv (UK) - Belfast
Hi Luke
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Belfast
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Excellent and easy!
Excellent all round. Click and Collect service is easy to use and I am happy to support the local store. 😀
November 8, 2025
Reply from hmv (UK) - Belfast
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Belfast
Hi Duffy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Belfast
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The pleasure of shopping
I was very pleased with my visit to HMV.
I was given clear instructions on where to collect my online order. The checkout staff member was polite and friendly. Highly recommended!!!
October 30, 2025
Reply from hmv (UK) - Belfast
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hello Rusty
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got my order very quickly,was well…
Got my order very quickly,was well packaged,very happy.
October 24, 2025
Reply from hmv (UK) - Belfast
Hi Doreen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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