Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.
Company replied
Location
Switch location3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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See what reviewers are saying
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... See more
Company replied
Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... See more
Company replied
Excellent service friendly staff if item isn't available in stock the staff do what they can to get item if it's still available When HMV where in Bangor Co Down i was always ordering something... See more
Company replied
Company details
About hmv (UK) - Belfast
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, United Kingdom
4.7
Excellent
498 reviews
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Reply from hmv (UK) - Belfast
Hi Alana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
November 16, 2025
Reply from hmv (UK) - Belfast
Hi Nigel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Collecting order
Guy on middle floor help to get my order as was just after closing time. Saved me having to come back into Belfast the next day.
November 15, 2025
Reply from hmv (UK) - Belfast
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Store is v good / the members of staff…
Store is v good / the members of staff who help me was excellent and very helpful
November 4, 2025
Reply from hmv (UK) - Belfast
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good selection willing to order.
I call into the Belfast HMV Store. I have found the staff in the CD record section very helpful. Willing to order anything they do not have in the store. Their selection of Cds I have found extensive in the Pop, Country, and Blues section. There is also a smaller classical and jazz section.
October 25, 2025
Reply from hmv (UK) - Belfast
Hi W.J.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent store with friendly staff
Excellent store with friendly staff, glad to see one of my favourite high street shops still standing.
November 9, 2025
Reply from hmv (UK) - Belfast
Hi Luke
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Belfast
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon
Excellent and easy!
Excellent all round. Click and Collect service is easy to use and I am happy to support the local store. 😀
November 8, 2025
Reply from hmv (UK) - Belfast
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hi Kim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Belfast
Hi Duffy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Belfast
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The pleasure of shopping
I was very pleased with my visit to HMV.
I was given clear instructions on where to collect my online order. The checkout staff member was polite and friendly. Highly recommended!!!
October 30, 2025
Reply from hmv (UK) - Belfast
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Belfast
Hello Rusty
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got my order very quickly,was well…
Got my order very quickly,was well packaged,very happy.
October 24, 2025
Reply from hmv (UK) - Belfast
Hi Doreen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and very fast delivery
Easy to order and very fast delivery. Item was down in price so got a great bargain, my Granddaughter will love her new record player.
October 23, 2025
Reply from hmv (UK) - Belfast
Hi Helen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Amazing Click + Collect
Great packaging. Fast shipping. Great Click + Collect experience. A+++
October 18, 2025
Reply from hmv (UK) - Belfast
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon,
HMV Customer Service Team
Easy to navigate website
Easy to navigate website. Found exactly what I wanted and for a great price. Quick and reliable service
October 21, 2025
Reply from hmv (UK) - Belfast
Hello Sharon,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
HMV Customer Service Team
Good price and delivery was early!
October 12, 2025
Reply from hmv (UK) - Belfast
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good website, great prices
Good website, easy to find the things I was looking for and at decent prices.
Staff in the Belfast store are always friendly and helpful.
October 14, 2025
Reply from hmv (UK) - Belfast
Hello Jay,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I really loved the depth of the items…
I really loved the depth of the items that the store has in stock .i bought vinyls cds and posters and some funko pops loads of stock and choices of items
August 8, 2025
Reply from hmv (UK) - Belfast
Hello India
Thanks for leaving us a great review, we’re delighted to read your kind comments regarding our range of items and can’t wait to see you again soon!
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