The staff in the Bournemouth store were very helpful and friendly. I'd initially travelled to the store to purchase a record but the record wasn't in satisfactory condition so they order a fresh copy... See more
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Location
Switch location5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
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The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this... See more
Company replied
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... See more
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After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... See more
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Company details
About hmv (UK) - Bournemouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, United Kingdom
4.7
Excellent
151 reviews
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This company invites their customers to review, whether positive or negative
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Reply from hmv (UK) - Bournemouth
Hi Jonathan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bournemouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Bournemouth
Hi Graham,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful in Bournemouth
The staff in the Bournemouth store were very helpful and friendly. I'd initially travelled to the store to purchase a record but the record wasn't in satisfactory condition so they order a fresh copy and it arrived within a week. Great service!
July 18, 2026
Reply from hmv (UK) - Bournemouth
Hello Steve
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bournemouth
Hi Allen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman was very helpful when I…
The gentleman was very helpful when I asked some questions he gave me great advice with new films coming out
June 28, 2026
Reply from hmv (UK) - Bournemouth
Hello Mr
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The staff are really amazing people …
The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this place the people make me smile and cheer me up with no end I award them a million trillion to the moon and back stars ✨️ 😊
June 29, 2026
Reply from hmv (UK) - Bournemouth
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a CD
Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
June 1, 2026
Reply from hmv (UK) - Bournemouth
Hi Matas
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bournemouth
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Speedy delivery.…
The album was delivered to the store for collection soon after ordering,pick up went smoothly and I would do it again.
May 15, 2026
Reply from hmv (UK) - Bournemouth
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi Steve,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant come on time had no problem…
Brilliant come on time had no problem at all so thank you hmv
April 5, 2026
Reply from hmv (UK) - Bournemouth
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No problem in getting what was needed
March 23, 2026
Reply from hmv (UK) - Bournemouth
Hi Linda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Bournemouth. Terrific,friendly staff and great service.
Always helpful, friendly,knowledgeable staff - and prompt delivery to my Bournemouth HMV.
March 24, 2026
Reply from hmv (UK) - Bournemouth
Hi michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bournemouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful staff and great customer service
When I go to HMV all the staff are very friendly and helpful. If I need anything I only need to ask.
March 7, 2026
Reply from hmv (UK) - Bournemouth
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good actually
Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered.
The store isn’t massive and so I wouldn’t expect it to stock my niche preferences. But it’s obvious things can be ordered and delivered safely in a few days.
March 1, 2026
Reply from hmv (UK) - Bournemouth
Hi Rosie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff's very helpful and friendly…
The staff's very helpful and friendly service and the fact that they have a sence of humour.
February 14, 2026
Reply from hmv (UK) - Bournemouth
Hello Jasmin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good service
Good service, knowledgable and helpful staff. They found a dvd that I wanted for my husband, ordered it and I received it when I was told it was due. Great experience, very happy
February 8, 2026
Reply from hmv (UK) - Bournemouth
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Easy to navigate through the website.
Quick delivery.
Vinyls arrived well packaged.
January 28, 2026
Reply from hmv (UK) - Bournemouth
Hi Dianna,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bournemouth
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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