The album was delivered to the store for collection soon after ordering,pick up went smoothly and I would do it again.
Company replied
Location
Switch location5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
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See what reviewers are saying
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... See more
Company replied
Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered. The store isn’t massive and so I wouldn’t expect it t... See more
Company replied
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... See more
Company replied
Company details
About hmv (UK) - Bournemouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, United Kingdom
4.7
Excellent
142 reviews
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Reply from hmv (UK) - Bournemouth
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good good service customer service very…
Very good customer service very helpful and friendly staff.
November 26, 2025
Reply from hmv (UK) - Bournemouth
Hello Miss
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick delivery and even got early…
Quick delivery and even got early access to the new album
November 25, 2025
Reply from hmv (UK) - Bournemouth
Hi Keira,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Late.......
November 13, 2025
Reply from hmv (UK) - Bournemouth
Hi Customer
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service
Great service, easy to place order and my order was delivered within a few days
November 8, 2025
Reply from hmv (UK) - Bournemouth
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Its so much easier to go to my local…
Its so much easier to go to my local HMV, to pick up my parcel
October 30, 2025
Reply from hmv (UK) - Bournemouth
Hi Alexander
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Bournemouth
Hello Pauline,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
HMV Customer Service Team
Always good experience with hmv
Always good experience with hmv. Speedy delivery and well packed
October 17, 2025
Reply from hmv (UK) - Bournemouth
Hello Dave,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheerio!
Reply from hmv (UK) - Bournemouth
Hello Nathan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bournemouth
Hello Richard
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The vinyl LP ordered arrived promptly…
The vinyl LP ordered arrived promptly and in mint condition. Good to see HMV take care to protect delicate vinyl albums with exemplary postage protection
September 20, 2025
Reply from hmv (UK) - Bournemouth
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service, very friendly and so helpful,a pleasure shopping there.
September 6, 2025
Reply from hmv (UK) - Bournemouth
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My local HMV- Great service
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order. I’m always happy to shop there!
February 8, 2025
Reply from hmv (UK) - Bournemouth
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bournemouth
Hi Ralph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service and prompt communications…
Good service and prompt communications regarding delivery of orders
July 25, 2025
Reply from hmv (UK) - Bournemouth
Hi Matthew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bournemouth
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
really fast service .
June 26, 2025
Reply from hmv (UK) - Bournemouth
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi samantha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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