The album was delivered to the store for collection soon after ordering,pick up went smoothly and I would do it again.
Company replied
Location
Switch location5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
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See what reviewers are saying
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... See more
Company replied
Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered. The store isn’t massive and so I wouldn’t expect it t... See more
Company replied
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... See more
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Company details
About hmv (UK) - Bournemouth
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, United Kingdom
4.7
Excellent
142 reviews
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Delivery was good
Delivery was good, the guys in hmv bournemouth were really helpful!
November 24, 2024
Reply from hmv (UK) - Bournemouth
Hi John,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The purchase arrived quickly and the…
The purchase arrived quickly and the store was helpful.
November 23, 2024
Reply from hmv (UK) - Bournemouth
Hi Isabel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi Tiggie,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very good service
November 9, 2024
Reply from hmv (UK) - Bournemouth
Hi Mr Giles,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Reply from hmv (UK) - Bournemouth
Hello Tom
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Bournemouth
Hi Melody
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff and shop did very well
October 20, 2024
Reply from hmv (UK) - Bournemouth
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service
Very helpful service Brandon was very helpful tracking down a certain item
October 17, 2024
Reply from hmv (UK) - Bournemouth
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Appalling
Time taken from order to delivery was appalling, especially as there were supposed to be 2 albums in stock in the store...
In this age of deliverys happening on the same day of order, you can't afford to be really crap!
October 5, 2024
Reply from hmv (UK) - Bournemouth
Hi,
Thank you for your feedback.
Your order was placed for home delivery so the stock availability in store will not reflect against your order.
Apologies for the delay and we do hope you have now received and enjoy your purchase.
Reply from hmv (UK) - Bournemouth
Hi kathryn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The choice and service from your staff…
The choice and service from your staff was exceptional
September 24, 2024
Reply from hmv (UK) - Bournemouth
Hello Austin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Went in to pick up a Click & Collect…
Went in to pick up a Click & Collect order. Dealt with promptly and efficiently.
September 15, 2024
Reply from hmv (UK) - Bournemouth
Hi alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and professional
The DVD I wanted was found, ordered and delivered within four days. I was very happy with the service.
September 21, 2024
Reply from hmv (UK) - Bournemouth
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I visit HMV Bournemouth when I can from…
I visit HMV Bournemouth when I can from Salisbury. On this occasion, I visited HMV to return a cd I purchased in Bristol HMV that I already had, staff were very helpful, courteous and no problem returning the cd, whilst in store, I ordered three more cds that I wanted, all were available, and the cds arrived within three working days which I was impressed with. A very good experience, very pleased, have since visited Exeter HMV, which is also excellent. I do hope one day, that you re-open a store in Salisbury! Many thanks. Mr. Tim Adlam.
September 14, 2024
Reply from hmv (UK) - Bournemouth
Hi Tim,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The reason why I rate it 4 stars is…
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more funko pops out for people around my age (11) and I think you should put a bigger variety on funky pops as well as the new fusion ones as well because when I went there we only 4 different people but most of them where the same people
Thank you for reading my though
September 17, 2024
Reply from hmv (UK) - Bournemouth
Hello Alfie
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Easy to order
I found what i wanted , ordered it easily and it came within a few days .
September 10, 2024
Reply from hmv (UK) - Bournemouth
Hi andy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bournemouth
Hi Shaun
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bournemouth
Hi Hannah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi Belinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bournemouth
Hi Francesca
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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