HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... See more
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Location
Switch location24 / 26 Broadmead, BS1 3HA Bristol, GB
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See what reviewers are saying
The staff were extremely helpful and very friendly making the ordering process very easy. My order arrived after 3 days and when i picked it up the staff member remembered me, even though rhey werw bu... See more
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You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... See more
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Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... See more
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Company details
About hmv (UK) - Bristol Broadmead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
24 / 26 Broadmead, BS1 3HA, Bristol, United Kingdom
4.7
Excellent
299 reviews
Asks customers to review
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Reply from hmv (UK) - Bristol Broadmead
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Theo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Mr F MACDONALD
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Michelle
Customer Service Team
hmv.com
Helpful staff and quick deliver
Attended Bristol store in person and product sold out. Staff member really helpful and ordered online. Item was delivered much sooner than advised.
December 3, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Irene
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication from point of…
Good communication from point of ordering, once pick up email was received visited store and received item from friendly and efficient staff.
November 14, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very fast delivery- polite and friendly…
Very fast delivery- polite and friendly staff
November 13, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Seamless ordering with the team
Seamless ordering with the team, had help from the shop in Bristol and then ordered the steelbook
November 12, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Usman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
P1harmony Ex Album
Super amazing my album arrived earlier than expected and was in perfect condition! I selected a randomly signed p1harmony EX album as a birthday gift for my girlfriend, the signature ended up being her bias which was such a nice surprise and this particular item was sold everywhere for her so I am grateful that HMV had it in stock it was the best gift ever and she shed tears!! The box was in perfect condition and wasn’t damaged in transit. Thank you! I always shop here for my kpop albums where I can ensure it is real, they don’t disappoint.
October 19, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Shan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bristol Broadmead
Hi Tina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly and efficient service
November 1, 2025
Reply from hmv (UK) - Bristol Broadmead
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Came before release date (always a big…
Came before release date (always a big plus), and as expected.
October 26, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bristol Broadmead
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very efficient and timely delivery,very…
very efficient and timely delivery,very impressed.
October 16, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Incorrect information given
I ordered a game for my son’s birthday that I needed in 8 days time from ordering (on 3/10/25) I was told it would be available within 2 days. On the 11th I went in store to ask if an email hadn’t been sent and was told, no game in. I had to rush out to another game shop to buy another game so he could have it. I would have got it from Amazon if I thought there would be this much stress, but I wanted to keep buying locally. Disappointed is not the word I would use
October 13, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Heather,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
The staff were extremely helpful
The staff were extremely helpful, searching on line for my requests, and ordering for me. Also made great suggestions.
October 7, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
October 7, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Malcolm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I want to thank Emily and Lilia for…
I want to thank Emily and Lilia for helping me out with refunds and finding the items I was looking for.
September 23, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi Katie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
10/10 Service
I had no delay in picking up my order, the cashier was friendly and approachable.
September 19, 2025
Reply from hmv (UK) - Bristol Broadmead
Hello Luqman
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service came on time and in good…
Great service came on time and in good condition.
September 20, 2025
Reply from hmv (UK) - Bristol Broadmead
Hi jas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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