HMV has always been there, long after VirginMegaStore, or Tower Records, & they have served me brilliantly for 40 years: now i can't get out as much, they always deliver pre-orders, or new orders on t... See more
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Location
Switch location24 / 26 Broadmead, BS1 3HA Bristol, GB
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The staff were extremely helpful and very friendly making the ordering process very easy. My order arrived after 3 days and when i picked it up the staff member remembered me, even though rhey werw bu... See more
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You have to love HMV. They may not have the credibility associated with a couple of their less mainstream rivals, but they've managed to keep on doing what they do well for so long now that to me at... See more
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Hmv bristol city centre store has a excelent aray of movies etc. The way the store helped me order the new mortal kombat 2 on dvd before it was released earlier this week was amazing they done a aw... See more
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Company details
About hmv (UK) - Bristol Broadmead
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
24 / 26 Broadmead, BS1 3HA, Bristol, United Kingdom
4.7
Excellent
299 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from hmv (UK) - Bristol Broadmead
Hi Valerie,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivered on time and arrived in good…
Delivered on time and arrived in good condition.
October 8, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Order in store item arrived within less than 5 days for collection from store
The shop did not have items instore, The lovely staff ordered on their system to arrive within less than a week for collection from their store
October 9, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Miss Evans,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bristol Broadmead
Hi Raania,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bristol Broadmead
Hi Niven
Thank you for taking the time to leave us a review. We are sorry to hear the event was unfortunately cancelled, apologies for any disappointment caused. Please be advised this was due to unforseen circumstances and was out of our control.
Best wishes
Hmv very good royal mail is crap
I'm writing this review so you can leave me the fück alone also stop using the royal mail since I and a lot of people tend to have issues with the royal mail. For example, customer service through HMV is good when you're buying the product. Royal mail is awful. I paid for three to five business working days for delivery. I got it 7 days after purchase and they told me it was 2 to 10 days to deliver it. So yeah I pretty much hate the royal mail and so does everyone. Other than that HMV very good.
September 12, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi KONSTANTINA,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
A true story about ordering “True” from HMV
Ordered a CD on 23 August. I didn’t expect it immediately, who does? Following day I got an email telling me it had been despatched. “Good News!” it began… Since then…tumbleweeds…dust…shifty looking vultures. Oh and two emails requesting a review. Nothing else. Over the last 50 years, I’ve bought literally hundreds of albums from HMV—I’m trying to keep them afloat and would rather keep a high street retailer of music going rather than pour money into the pockets of a man with a ten thousand year clock, if you know what I mean. I’ve tried to find a way to check for an update and can’t find it. Anywhere. It should be easy, easier than writing a stinging review. But guess what? It isn’t. Still at least they now have my donation.
September 12, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Morget
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are looking into this issue.
Staff are very helpful
Staff are very helpful. You got a great selection of music. Hope hmv stays open in Broadmead Bristol. So many shops have shutdown. Town won't be no good without a record shop. X
September 11, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are always helpful and pollite
August 28, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Jamie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered a dvd in the shop
Ordered a dvd in the shop. Recieved an email from despatch to delivery . Fab. Staff in the shop were great . Definately 5 stars
August 22, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very straight forward
August 14, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Penelope
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I was looking for a few rareties today…
I was looking for a few rareties today and i found them. Finding a flock of seagulls debut album remastered was awsom, and it was at a good price.
August 16, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Free and useful Click & Collect, friendly staff
Love how you can order to store for free, and appreciate that the store will hold your order for 14 days. Good value for money and I like the HMV exclusive items (which is what I ordered). No queue at the till, helpful and friendly staff, and quick service in store.
August 10, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Colette
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Customer Assistance
The customer assistant who helped me was really informative and helpful. They also seemed lively and upbeat. Which made for a really good buying experience
August 1, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi Lucy
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A very good store
On my visit to HMV today I found a good selection of CDs, and I found exactly what I was looking for. The staff were helpful too, my visit here was very pleasant.
July 12, 2024
Unprompted review
Reply from hmv (UK) - Bristol Broadmead
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bristol Broadmead
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bristol Broadmead
Hi JB
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful and patient staff helped…
Really helpful and patient staff helped me find the album I wanted.
Easy to order and it arrived safely.
July 5, 2024
Reply from hmv (UK) - Bristol Broadmead
Hi Alison
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Well informed staff
The young ladies in both store I have been in Plymouth and Bristol were very informative as well as being helpful.
July 2, 2024
Reply from hmv (UK) - Bristol Broadmead
Hello Keith
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
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