Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV bac... See more
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Location
Switch locationHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... See more
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Had countless albums from HMV never been let down kept up to date with purchases and when to pick up faultless.keep up the great work and keep the prices as low as possible.👍🏻
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No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... See more
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Company details
About hmv (UK) - Bury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, United Kingdom
4.8
Excellent
285 reviews
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Always friendly and willing to help.
April 25, 2026
Reply from hmv (UK) - Bury
Hello Shirley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
You can "Count" on HMV, Bury...
Steve at HMV, Bury was a real "treasure" when he ordered a copy of "The Count of Monte Cristo" for me. I am currently reading the book and want to watch the film after. I remember it being on TV back in the 80's with Richard Chamberlain. My friend recommended watching the Jim Caviezel/Guy Pearce/Richard Harris version as it's her favourite. So Steve kindly ordered that version for me. I've still not watched it yet as the book is really long....! 🤣🦹♂️📜💎🗼🎠⛵️
April 20, 2026
Reply from hmv (UK) - Bury
Hi Lindsay,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Keep prices low
Had countless albums from HMV never been let down kept up to date with purchases and when to pick up faultless.keep up the great work and keep the prices as low as possible.👍🏻
April 21, 2026
Reply from hmv (UK) - Bury
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The ordering and collection service was…
The ordering and collection service was simple and efficient. The staff were polite and helpful.
April 3, 2026
Reply from hmv (UK) - Bury
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The guy that served me [Steve]went…
The guy that served me [Steve]went above and beyond to help me.
He then ordered my book online which came pretty quick.
April 1, 2026
Reply from hmv (UK) - Bury
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery was quick
Delivery was quick. Order was packaged very good and I'm overall very happy. Service was excellent as always.
March 31, 2026
Reply from hmv (UK) - Bury
Hello Leo
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic helpful staff I think Steve…
Fantastic helpful staff I think Steve was his name was kept upto date with when the order was arriving etc
Great experience
April 1, 2026
Reply from hmv (UK) - Bury
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
You sent me the wrong CD
March 17, 2026
Reply from hmv (UK) - Bury
Hi Christopher
Thanks for leaving us a review. We're very sorry to hear this. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
The staff in bury store was very…
The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you very much ,as he's disabled was very happy when delivered,thank you steve whom assisted me
March 25, 2026
Reply from hmv (UK) - Bury
Hi Wendy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy chappy
Pre ordered a cd,and it arrived on time, pleased with the service, cheers.
March 8, 2026
Reply from hmv (UK) - Bury
Hello John,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good selection of CDs and DVDs BluRay…
Good selection of CDs and DVDs BluRay and 4k products. Great staff. Always go the extra mile to sort out what i want to buy. Just nice people
March 3, 2026
Reply from hmv (UK) - Bury
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Five star experience
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than buying online and I would much rather purchase from a bricks and mortar establishment, Amazon couldn't deliver the same pre-order until March.
February 27, 2026
Reply from hmv (UK) - Bury
Hi Ken,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Do you need help
The staff was around if needed without asking every two minutes do you need help. Making it pleasurable shopping there.
February 10, 2026
Reply from hmv (UK) - Bury
Hello Bernard,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy in store rather than pre order
Why am I treated like second class customer when I pre order a CD. The CD I ordered has only just been despatched on release day so having to wait 4 days longer when it is already available in store. I was expecting it to be available on the day it was available in your store.
February 6, 2026
Unprompted review
Reply from hmv (UK) - Bury
Hi Peter,
Thank you for your feedback.
Unfortunately as stock for online purchases is a different delivery to stock in stores there can be occasions where delays occur when receiving our online stock and therefore your order was processed later than expected. Apologies for any disappointment, we will always do our utmost to keep customers updated regarding any delays of this nature and should customers instead wish to purchase in store as a result of this we can certainly honour this as such.
Very helpful staff helped me to order a…
Very helpful staff helped me to order a DVD in the store to be delivered to my home address. Was advised approximately when it would arrive and received updates over the few days it took to be delivered. Very impressed
February 2, 2026
Reply from hmv (UK) - Bury
Hi VALERIE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Blu ray Birthday pre order
Purchased a pre order for my brother.It was delivered just in time for his birthday to enjoy.Brilliant service, fast delivery and messages letting me know purchase was on the way and delivery was perfect with the royal mail tracking system.I would definitely use the service again.👍
January 30, 2026
Reply from hmv (UK) - Bury
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Staff at HMV were very helpful in…
The Staff at HMV were very helpful in ordering my DVD set.
January 21, 2026
Reply from hmv (UK) - Bury
Hi Chris,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store
Had my order delivered to the Bury store. Easy process. No issues. Would definitely pick up any future orders from this store.
January 17, 2026
Reply from hmv (UK) - Bury
Hi Tracey,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvds delivery
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes please,got updates has and when they would be delivered and i would give them 100% satisfaction
January 20, 2026
Reply from hmv (UK) - Bury
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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