The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... See more
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Location
Switch locationHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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See what reviewers are saying
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... See more
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Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... See more
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The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... See more
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Company details
About hmv (UK) - Bury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, United Kingdom
4.8
Excellent
295 reviews
Asks customers to review
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HMV in The Millgate is the best 👌
I was very impressed with the service I received and also happy with my purchase 😀 The guy behind the counter was very helpful and professional and helped me feel at ease.
August 29, 2025
Reply from hmv (UK) - Bury
Hi Big
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order/pay,was updated…
Easy to order/pay,was updated frequently on progress of orders.
Collection was a breeze, staff were very polite and helpful.
Will definately
shop here again.
August 24, 2025
Reply from hmv (UK) - Bury
Hello Darren
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
10/10
Always give updates on order delays, excellent packaging for 4K's. Always excellent information with deliveries & timeframes. My go to generally for catalogue 4K titles. Easy to use website & processing orders. Plus using topcash back gives me money back on my purchases. Majority of my purchases are unfortunately online for Topcash back usags. Otherwise my local store. Their customer service was excellent.
August 22, 2025
Unprompted review
Reply from hmv (UK) - Bury
Hi GARETH
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery
I ordered 2 films, a DVD & a Blu Ray in the store in Bury on the 8th of August and went to pick them up on the 13th of August. Very quick delivery. I have never had a problem with ordering items from HMV in Bury.
August 13, 2025
Reply from hmv (UK) - Bury
Hi Marie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I do love the Bury branch of HMV
I do love the Bury branch of HMV. Ok it could stock more cds and less collectable toys but I guess that reflects the world today. Anyway, the staff are really friendly and that makes it special. The shop itself is clean and looks lovely. I often order at HMV online and pick up at the shop. I find this very convenient.
July 26, 2025
Reply from hmv (UK) - Bury
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I really like this store
I really like this store. Well laid out, and the staff are really helpful and friendly.
Keep it up. 😁
July 19, 2025
Reply from hmv (UK) - Bury
Hi Lee
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great
Great, pre ordered the t shirt in store and it arrived quickly, really happy with service and purchase
July 18, 2025
Reply from hmv (UK) - Bury
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Last weekend
Last weekend, Saturday 22nd June, I ordered a cd from HMV Bury. It was dispatched that day and was delivered on Monday. This weekend Saturday 28th June, I ordered 2 cd's. Today, Sunday 29th June, i received notification that both cd's have been dispatched. A fast and reliable service.
June 29, 2025
Reply from hmv (UK) - Bury
Hi Catherine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bury
Hi Vincent
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bury
Hi Joan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good job, HMV!
My order came earlier than I was expecting, so I cannot fault HMV on this occasion, So,credit where credit's due - I gave them a proper slating the last time I used this service! I'm glad I gave them a second chance.
June 14, 2025
Reply from hmv (UK) - Bury
Hello Keith
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Professional & friendly service in…
Professional & friendly service in store. Easy experience to shop online.
May 31, 2025
Reply from hmv (UK) - Bury
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service as usual
May 30, 2025
Reply from hmv (UK) - Bury
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went to hmv on off chance that the new…
Went to hmv on off chance that the new blu ray fist full of dollars was in store. It wasn't, not to worry. The assistant looked it up online and ordered it for me plus the other two new remakes of the trilogy. Happy days. They really looked after me.
May 24, 2025
Reply from hmv (UK) - Bury
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi Barbara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bury
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bury
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were so helpful and…
The staff were so helpful and knowledgeable when we asked about the album. They sorted everything out and were so helpful giving us different options either to order and have it delivered or to collect from the store when the album was released,
April 9, 2025
Reply from hmv (UK) - Bury
Hi Angela
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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