The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... See more
Company replied
Location
Switch locationHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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See what reviewers are saying
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... See more
Company replied
No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... See more
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The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... See more
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Company details
About hmv (UK) - Bury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, United Kingdom
4.8
Excellent
295 reviews
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Reply from hmv (UK) - Bury
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bury
Hi Robert,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre order arrived for day of release so…
Pre order arrived for day of release so can't fault hmv online. Plus I love my local hmv so it's an excuse to go collect
November 1, 2024
Reply from hmv (UK) - Bury
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Recent Purchase
As always I am extremely pleased with my purchase and the service provided by yourselves and all the staff HMV Bury who are always helpful, friendly and polite.
October 30, 2024
Reply from hmv (UK) - Bury
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Gave the exact delivery date and came…
Gave the exact delivery date and came on the set time. Not damaged aswell
October 24, 2024
Reply from hmv (UK) - Bury
Hi Ruben
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reliable HMV
Really good customer service, extremely helpful staff. Good communication.
October 13, 2024
Reply from hmv (UK) - Bury
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A very helpful sale's person helped me…
A very helpful sale's person helped me out with my enquiry and order. Many thanks.
September 28, 2024
Reply from hmv (UK) - Bury
Hello Dear
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Reply from hmv (UK) - Bury
Hi Krzysztof
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi DannyBoy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The person who looked after me was very…
The person who looked after me was very helpful and friendly.
September 13, 2024
Reply from hmv (UK) - Bury
Hi Jenny
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
No more vinyltonic for me
I bought 2 products from hmv vinyl tonics cork slip matt and vinyl cleaning kit.
First of all the cork matt was terrible, records have whats called igd inner groove distortion you can use matts stylus etc to make it better but it never goes away. This matt made it worse. It was like the artist was singing under water. Also online its £6.99 in store its £10.99 this makes no sense to me.
As for the cleaner the brush and cloths are OK but the fluid ruined one of my records and my needle, it left a waxy residue on the record made it sound all muffled, when I checked my needle it was full of a white putty substance.
I feel bad leaving this review because I like hmv but vinyl tonic are terrible products. 2 buys 2 very bad experiences
September 7, 2024
Unprompted review
Reply from hmv (UK) - Bury
Hi Pete
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your items, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Bury branch 2nd to none.
Always great products and awesome customer service when i visit the BURY branch ... the new store is double the size of the old one...
Great staff serice everytime.
September 2, 2024
Reply from hmv (UK) - Bury
Hi LOZ
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our new Bury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always a 1st class service...
Always a 1st class service...
Staff are polite and, friendly and helpful.
It's always a pleasure to shop at HMV.
August 27, 2024
Reply from hmv (UK) - Bury
Hi darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I didn't realise that I could order on…
I didn't realise that I could order on line, it was easy, fast and efficient. The albums were a gift for my granddaughter and she was delighted.
August 16, 2024
Reply from hmv (UK) - Bury
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi Ali
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful polite and great customer…
Very helpful polite and great customer service. As always🤗🤗🤗
August 9, 2024
Reply from hmv (UK) - Bury
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bury
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi james
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from ordering online to…
Great service from ordering online to collection in store.
Recommended AAAA+
July 21, 2024
Reply from hmv (UK) - Bury
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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