The staff in bury store was very helpful patience polite means a lot ,and also went out of there way to assist ,in ordering item .thats wasn't shelfs so out but managed to get my son t-shirt thank you... See more
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Location
Switch locationHaymarket 11, Millgate Shopping Centre, BL9 0BX Bury, England, GB
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See what reviewers are saying
Went too the Hmv store too look for dvds but none was on display so i asked the assistant about them.He looked on screen and could be ordered for delivery to home address if wanted,so i said yes pleas... See more
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No complaints at any point. Ordering was simple, emails kept me informed throughout, store staff were excellent and was able to collect my order with minimum fuss. Also the cost to me was no more than... See more
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The online order process was easy, and arranging collection from my local store was simplicity itself! Kept up to date on progress via regular emails, and my order arrived a day earlier than I had e... See more
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Company details
About hmv (UK) - Bury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Haymarket 11, Millgate Shopping Centre, BL9 0BX, Bury, England, United Kingdom
4.8
Excellent
295 reviews
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Delivered promptly
Delivered promptly. My only complaint would be royal mail delivery decided to create a "safe place" to post the delivery that safe place being a bin that was wet so the outer packaging was soaked, luckily the records are in individual plastic covers and luckily it wasn't collection day. So if you have a choice of delivery service perhaps avoid royal mail their delivery drivers seem to ignore the delivery instructions.
July 8, 2024
Reply from hmv (UK) - Bury
Hi Chris.
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great company to deal with
Always enjoy dealing with HMV. Never have any problems, when this company
July 10, 2024
Reply from hmv (UK) - Bury
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd shopping…
Always a pleasure to go in hmv in bury, now its moved its bigger and better
July 3, 2024
Reply from hmv (UK) - Bury
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bury
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fave
Every time I enter this store there is always a great atmosphere happy friendly helpful staff
June 30, 2024
Reply from hmv (UK) - Bury
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great New Store in Bury Fantastic…
Great New Store in Bury Fantastic staff (Steve gets 5 starsplus He found what I wanted online and ordered it for home delivery It arrived a few days later. Well worth the wait. Please visit this brill New hmv it's superb
June 21, 2024
Reply from hmv (UK) - Bury
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Bury
Hi Martina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your online store had what I wanted but…
Your online store had what I wanted but the shop didn't?
June 7, 2024
Reply from hmv (UK) - Bury
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hello grace
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Bury
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
We haven’t opened it yet as it’s a birthday gift but the click and collect process was fast and the staff in the bury store are always brilliant. Will be returning soon
May 22, 2024
Reply from hmv (UK) - Bury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service at Bury HMV
The staff in the bury store are always helpful. I am a wheelchair user and if I can't find anything the staff will go that extra mile to help.
I was looking for one particular song which is out of press. Dave in Bury found it on a compilation cd and ordered it for me.
May 16, 2024
Reply from hmv (UK) - Bury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album not available on release date
My daughter was excited about collecting the new Taylor Swift album on the release date. It wasn’t until 2 days later that we could collect it as it had not arrived at HMV on time, so sorry, we were pretty disappointed this time. It had been dropped in all the other stores and we could have purchased it without pre-ordering the “limited edition” vinyl. Seemingly the limited edition album was available everywhere else!
April 25, 2024
Reply from hmv (UK) - Bury
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order. Whilst we do aim for delivery of pre-order items on release day, as per our terms of sale, this is not guaranteed. Apologies for any disappointment caused.
Kind regards
Good service
Ordered vinyl record and it was delivered quickly to the Bury shop for me to collect.
April 19, 2024
Reply from hmv (UK) - Bury
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bury
Hi Isobel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent. Great value and fast delivery
Ordered some Beats Headphones..they were £100 cheaper than anywhere else. The delivery time said 2 to 5 days after dispatch but they arrived for store pick up the following day. Excellent service.
April 17, 2024
Reply from hmv (UK) - Bury
Hi Allison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The perfect service
The service provided was excellent. The staff take care of clients.
April 11, 2024
Reply from hmv (UK) - Bury
Hi Florentina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Bury
Hi cheryl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff always so helpful
The staff are so knowledgeable and helpful. Nothing ever seems too much bother for them and they always go the extra mile.
March 31, 2024
Reply from hmv (UK) - Bury
Hi Sian
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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