I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... See more
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Location
Switch locationSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
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Thank you for your excellent service! Well priced and speedily delivered. Always such pleasant staff
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I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... See more
Company replied
Item I ordered turned up well packaged especially inside the box so it was even more protected. Was able to collect it from my local store as a Click & Collect.
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Company details
About hmv (UK) - Canterbury
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, United Kingdom
4.8
Excellent
90 reviews
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Easy to order using click and collect
Easy to order using click and collect. Item arrived in store quickly. Received emails both when despatched and arrived.
Canterbury sales assistant was really friendly.
January 28, 2026
Reply from hmv (UK) - Canterbury
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All round excellent experience
Ordering is easy. Great selection of vinyl online. Not always guaranteed to get limited editions in store so always like to preorder. Always friendly and professional service in the Canterbury store . Nothing is too much trouble and I always feel welcome & valued.
January 30, 2026
Reply from hmv (UK) - Canterbury
Hi Paul,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very efficient
January 28, 2026
Reply from hmv (UK) - Canterbury
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Looking for a album
The guys in the store were well up on there knowledge with what I was looking for an very helpful
January 26, 2026
Reply from hmv (UK) - Canterbury
Hi Greg,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Customer Service
The assistant was able to assure me that although the item I wanted was not available in store, he could source it from elsewhere. It arrived by post three days later. Couldn't ask for more!
January 13, 2026
Reply from hmv (UK) - Canterbury
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and friendly staff
January 20, 2026
Reply from hmv (UK) - Canterbury
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good communication and swift order and…
Good communication and swift order and delivery
January 20, 2026
Reply from hmv (UK) - Canterbury
Hi Lou
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
January 18, 2026
Reply from hmv (UK) - Canterbury
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Perfect and very pleasant transaction…
Perfect and very pleasant transaction on in store purchase and staff helping organise a click and collect transaction. Lovely store , great staff and really great atmosphere. Well done
January 18, 2026
Reply from hmv (UK) - Canterbury
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer satisfaction
I have bought my movies and music from HMV for many years now, and will continue to do so, the staff at this particular store are very pleasant and helpful,
I would encourage anyone to purchase their stocks from HMV
December 27, 2025
Reply from hmv (UK) - Canterbury
Hi Kevin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
They always gwt me what i am searching …
They always gwt me what i am searching for highly highly recommended
January 15, 2026
Reply from hmv (UK) - Canterbury
Hi Joel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff very helpful and it arrived…
Staff very helpful and it arrived fairly promptly by post
January 3, 2026
Reply from hmv (UK) - Canterbury
Hi Marion
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived promptly
December 29, 2025
Reply from hmv (UK) - Canterbury
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite friendly helpful man in shop…
Polite friendly helpful man in shop prompt delivery.
December 31, 2025
Reply from hmv (UK) - Canterbury
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff very friendly and efficient
Staff very friendly and efficient. Order arrived on time.
December 26, 2025
Reply from hmv (UK) - Canterbury
Hi Steve
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Canterbury store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Easy to order good value and on time…
Easy to order good value and on time what more could you have
December 21, 2025
Reply from hmv (UK) - Canterbury
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Had no idea could order in shop was…
Had no idea could order in shop was informed that was possible l ordered 2 dvds' they arrived a few days later saved me another trip to Canterbury as l don't live there very easy and efficient
December 4, 2025
Reply from hmv (UK) - Canterbury
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always friendly helpful staff
Always friendly helpful staff, whenever I visit your Canterbury store.
December 20, 2025
Reply from hmv (UK) - Canterbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Canterbury staff very helpful and good product knowledge
I have always enjoyed shopping with the staff in Canterbury HMV . They are always helpful , know their product knowledge and can give good advice when need help with ordering or not to order due to red flags on adverts online that are scams etc .
They make the ordering very easy if needed .
December 11, 2025
Reply from hmv (UK) - Canterbury
Hi Sharon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service ordered and delivered…
Very good service ordered and delivered within two days
December 7, 2025
Reply from hmv (UK) - Canterbury
Hi Mr.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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