My daughter and I had to collect 2 DVDs an dwe also bought and extra one and a very artistic t-shirt for her and We were treated very courteously and efficiently by Ollie, one of your best young custo... See more
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Location
Switch location7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... See more
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Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... See more
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I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... See more
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Company details
About hmv (UK) - Colchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
7 Culver Square Shopping Centre, CO1 1WF, Colchester, United Kingdom
4.8
Excellent
259 reviews
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Can not fault the service i received…
Can not fault the service i received excellent through out will do this again
Thank you
February 26, 2025
Reply from hmv (UK) - Colchester
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Buying a title that would not be stocked
I was aware that Traxman was a title that you would not stock (particularly as there is no CD this time) and I would have to order specially. The manager(?) is always helpful so that is never a problem. The price was competitive, with no postage, and I could collect it from the shop, a plus. I said that I did not mind if the record did not arrive on release day, but he was confident the warehouse would have one. I astill see Monday as new release day. Unsurprisingly, there was a delay getting stock, but it was ready for collection on Monday. I had to contact Planet Mu to ask about a download code, as I think it is only provided with purchases from independents (it is not enclosed anymore), but once I had shown them proof, though surprised, they sent a link, so buying from you was equally as good. Thank you.
February 10, 2025
Reply from hmv (UK) - Colchester
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service The dvd I ordered came quickly nd I…
The dvd I ordered came quickly and I was kept in the loop every step of the way. I would definitely use hmv again.
February 6, 2025
Reply from hmv (UK) - Colchester
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Colchester
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant CDs competitive price smooth…
Brilliant CDs competitive price smooth transaction click and collect.
January 20, 2025
Reply from hmv (UK) - Colchester
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Really helpful and kind!
January 6, 2025
Reply from hmv (UK) - Colchester
Hi Rhiann,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and Professional.
Problem dealt with in a professional, efficient and very friendly manner.
January 6, 2025
Reply from hmv (UK) - Colchester
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast and safe delivery
Fast and safe delivery. Received an email for every step of the delivery process. Also, the product was just like the picture on the website. Absolutely loved it.
December 31, 2024
Reply from hmv (UK) - Colchester
Hi Victoria
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I tried to contact to have the click…
I tried to contact to have the click and collect period extended. No response
December 25, 2024
Reply from hmv (UK) - Colchester
Hi Idara
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we are assisting with this.
Kind regards
Very efficient and friendly staff
December 28, 2024
Reply from hmv (UK) - Colchester
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store service was great,very polite…
In store service was great,very polite assistant ,all in all hassle free
December 21, 2024
Reply from hmv (UK) - Colchester
Hello pamela
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful and friendly staff
Very helpful and friendly staff, always ready to help and advise when needed
December 18, 2024
Reply from hmv (UK) - Colchester
Hello Harry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really helpful staff (Elliot)
Very helpful staff (Elliot) to find what I was looking for and arranging delivery to the store. Explained fully and the email process, very good service
December 7, 2024
Reply from hmv (UK) - Colchester
Hello Lynn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff members were very helpful when they asked if I needed any help in store, they were friendly and explained what they could do yo help with returning an item and purchasing a different item
Great experience at colchester hmv store, staff member asked if I needed help with anything and I happen to be returning an item brought online and purchasing a different item in store, the staff members were very helpful in helping me to return and purchase.
December 12, 2024
Reply from hmv (UK) - Colchester
Hi Owen
Thanks for getting in touch with such a positive 5 star review for hmv Colchester.
We really appreciate your comments and hope to see you again in the near future.
Cheers!
Really friendly and helpful staff made…
Really friendly and helpful staff made my visit very easy and pleasant they didn’t have the size T-shirt I wanted but ordered it in for me couldn’t ask for more
Thank you
December 13, 2024
Reply from hmv (UK) - Colchester
Hi Brian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast friendly knowledgeable and…
Fast friendly knowledgeable and informative service. Great product. Glad to support the city centre shop
December 9, 2024
Reply from hmv (UK) - Colchester
Hello George
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Helpful and friendly staff
Helpful and friendly staff, along with a great choice and selection of music.
November 30, 2024
Reply from hmv (UK) - Colchester
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Colchester
Hi Robert,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good availability
Good availability, even on my niche stuff! Fair price and quick delivery (to store, nooch).
November 19, 2024
Reply from hmv (UK) - Colchester
Hi Ralph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Slow click & Collect…
Received DVD ok but it took a week before I could collect it from my local shop.
November 7, 2024
Reply from hmv (UK) - Colchester
Hi John,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
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