My daughter and I had to collect 2 DVDs an dwe also bought and extra one and a very artistic t-shirt for her and We were treated very courteously and efficiently by Ollie, one of your best young custo... See more
Company replied
Location
Switch location7 Culver Square Shopping Centre, CO1 1WF Colchester, GB
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1 item of my multi buy on-line order was out of stock awaiting new stock. However when i picked up other part of the order in store , missing item was in stock. There is no system for releasing stock... See more
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Ordered a huge book (Iron Maiden - Infinite Dreams) from the HMV in Colchester to be delivered to me on the west coast of Scotland. Delivery was very speedy and the book arrived in perfect condition.... See more
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I always enjoy going into HMV in Colchester because the staff are so friendly, informative, knowledgeable and extremely helpful. I'm on first name terms with Elliott which makes shopping more pleasure... See more
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Company details
About hmv (UK) - Colchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
7 Culver Square Shopping Centre, CO1 1WF, Colchester, United Kingdom
4.8
Excellent
259 reviews
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AMAZING HELP AT Colchester Store Manager
The Manager at Colchester impressed me with his knowledge and help in ordering International DVDs that were not on the shelves.I was told that I would receive my order in 3 days and I wasn't disappointed! Incredible!
October 29, 2024
Reply from hmv (UK) - Colchester
Hi H.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
Excellent service. What they said would happen regarding my purchase happened. Kept up to date.
October 20, 2024
Reply from hmv (UK) - Colchester
Hi Stephen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful experience in the sanctuary of pop culture pundits
Whenever I'm at the store, employees are always jocund and helpful, which does add points for overall mood of the experience.
October 22, 2024
Reply from hmv (UK) - Colchester
Hi Beth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went in to my local store and lady was…
Went in to my local store and lady was so helpful went though everything with me
October 17, 2024
Reply from hmv (UK) - Colchester
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I went to Colchester Hmv today with…
I went to Colchester Hmv today with quite a long list, I was helped by Ollie who looked for everything on my list, he's a credit to the company, thanks again.
October 14, 2024
Unprompted review
Reply from hmv (UK) - Colchester
Hi Debra,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very very fast delivery
Very very fast delivery, the vinyl came in perfect condition.
October 9, 2024
Reply from hmv (UK) - Colchester
Hi Loxley
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I love walking into HMV
I love walking into HMV, the whole atmosphere is completely different to any other retailer.
Easy to find albums and the service I received by Elliott was smooth and hassle free. Thank you!
October 12, 2024
Unprompted review
Reply from hmv (UK) - Colchester
Hi Evelyn.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Colchester
Hi Ellis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Trade
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Colchester
Hi Linda
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Colchester
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick service by helpful staff
August 19, 2024
Reply from hmv (UK) - Colchester
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Goods delivered into as promised
Goods delivered into as promised. Collected with zero problems.
August 16, 2024
Reply from hmv (UK) - Colchester
Hi Ken
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was recently let down with pre orders…
I was recently let down with pre orders from amazon for films which where cancelled without my permission. So I thought I give HMV ago.So I have pre ordered films with you.i recently purchased a film.Good condition and delivery good.keep up the good work.
August 11, 2024
Reply from hmv (UK) - Colchester
Hi Gareth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I ordered from the store in Colchester…
I ordered from the store in Colchester and the staff where really helpful and ordered the cd for me and I pick up from the store.
August 9, 2024
Reply from hmv (UK) - Colchester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Colchester
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great product, great service
Great product, good price and easy to order and collect. Friendly staff made the experience pleasant.
August 4, 2024
Reply from hmv (UK) - Colchester
Hi Kate
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing!!
I bought the new Stray kids album ‘ATE’ and I bought it on the day of release, at the time it said it was sold out but I still bought it and it came only 6 days later and even included the preorder benefits without me even preordering it! Brilliant service
July 25, 2024
Reply from hmv (UK) - Colchester
Hi Jaya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They are nice and kind and they will…
They are nice and kind and they will help you if you need help
July 26, 2024
Reply from hmv (UK) - Colchester
Hi Amy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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