It doesn't matter which member of staff serves me in the Dunfermline HMV. They all know the product they are selling,also help in anyway to source the item im looking for, release dates etc. It's a p... See more
Company replied
Unit 53/65, Kingsgate Shopping Centre, KY12 7QU Dunfermline, GB
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It doesn't matter which member of staff serves me in the Dunfermline HMV. They all know the product they are selling,also help in anyway to source the item im looking for, release dates etc. It's a p... See more
Company replied
Found what i was looking for straight away. Thought i would have to pay for delivery but i didnt. So im very happy and would highly recommend HMV to everyone.
Company replied
I bought albums for fathers day on line. Found the site easy to use and you get the same offers as you do in store. I don't live near a HMV so it wad easier to get them delivered to a store.near my da... See more
Company replied
It was my first time using HMV Dunfermline. I was desperate to get the right album for my granddaughter, Jeff Buckley is not someone I've heard of. The Dunfermline branch were right on the ball iden... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

Unit 53/65, Kingsgate Shopping Centre, KY12 7QU, Dunfermline, United Kingdom
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Reply from hmv (UK) - Dunfermline
Very polite , good service and chatty staff. Store well stocked and very clean .

Reply from hmv (UK) - Dunfermline
Had the DVD I wanted was ordered and delivered to store within a few days.
Excellent service competitive price. It was also grat to visit thr store and combine this with picking up the order.

Reply from hmv (UK) - Dunfermline
Delivered on time and as promised. Dunfermline staff always very helpful and nothing ever too much trouble for them.

Reply from hmv (UK) - Dunfermline
very good customer service when ordering in store
quick delivery

Reply from hmv (UK) - Dunfermline

Reply from hmv (UK) - Dunfermline
Easy to order and arrived in store for pickup quickly. HMV kept me posted on the progress of my order. Friendly and efficient staff in store when I called in to pik up my order.

Reply from hmv (UK) - Dunfermline
I ordered a vinyl LP, the staff were very polite ,efficient and respectful.
My order was delivered on time and i was kept up to date with the delivery process

Reply from hmv (UK) - Dunfermline
HMVs staff member in Dunfermline, Elliot, was very helpful with my order and HMV delivered the order in correct order promptly.

Reply from hmv (UK) - Dunfermline

Reply from hmv (UK) - Dunfermline

Reply from hmv (UK) - Dunfermline

Reply from hmv (UK) - Dunfermline
Had to order CD title and came within a few days. Quick and simple.

Reply from hmv (UK) - Dunfermline
Guy in shop was very knowledgeable and very helpfull.

Reply from hmv (UK) - Dunfermline
Sales assistant was initially extremely knowledgeable and helpful when I placed order and delivery time was impressive.

Reply from hmv (UK) - Dunfermline
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