hmv (UK) - Glasgow Argyle Street Reviews 

442
TrustScore 4.5 out of 5

4.7

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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Rated 5 out of 5 stars

I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... See more

Company replied

Rated 4 out of 5 stars

The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.

Company replied

Rated 5 out of 5 stars

My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more

Company replied

Rated 5 out of 5 stars

Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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1-star

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4.7

All reviews

(442)

31,416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wild Geese Re-Release

The DVD arrived on time. I am so lucky that it had been re-released, and HMV were stocking it.

January 2, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Phil, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

The staff in store at Argyle Street…

The staff in store at Argyle Street Glasgow, are so helpful everytime I go in store and try and find the DVDs I am looking for

January 5, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Edward

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Rated 5 out of 5 stars

The guy who helped I think his name was…

The guy who helped I think his name was Rory ? Was so helpful.

January 3, 2026
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Helen

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Online ordering easy

Online ordering easy, customer service in the Argyll Street store was great. Friendly helpful staff.

December 19, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Sharona

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Easy pick up

Easy pick up. Friendly staff.

December 19, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Shellae

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful. Item was ordered and delivered within the stated timeframe.

December 28, 2025
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Reply from hmv (UK) - Glasgow Argyle Street

Hello Eileen

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 1 out of 5 stars

Went in today to a nice shopping trip…

Went in today to a nice shopping trip with my daughter and instead of having a good time a young staff member decided he was going to shout at my daughter for picking up a cd from the wrong bit he then told her to put it back where she got it from even though that’s where she originally picked it up from. I’ve never normally had a bad experience with hmv but this is just outrageous especially shouting at my young daughter who is very sensitive and ruined her whole day he should be ashamed of himself this is horrible shouting at young kids is never okay

December 27, 2025
Unprompted review
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Reply from hmv (UK) - Glasgow Argyle Street

Hi Mia

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Rated 5 out of 5 stars

No issues, courteous service, quick and easy

Ordering was easy, store pick up perfect. No issues, courteous service, quick and easy. Would recommend.

December 24, 2025
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Reply from hmv (UK) - Glasgow Argyle Street

Hello Deborah

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Pre order wasn't available for release…

Pre order wasn't available for release date but was kept updated about the progress of the order ,went to collect it and the staff member who served me was very pleasant and helpful

December 24, 2025
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Reply from hmv (UK) - Glasgow Argyle Street

Hello Anne

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Nice and easy

Very easy to order online. Kept updated on status of order. Staff in shop extremely helpful when collecting orders

December 18, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello sharon

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Great record selection downstairs

Staff extremely helpful

December 20, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Jack.

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I always love seeing loads of music and…

I always love seeing loads of music and items that spark my interest avalible instore and my online order came really quick all the staff are always lovely and friendly

December 16, 2025
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Reply from hmv (UK) - Glasgow Argyle Street

Hi Hazel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

Great service would recommend to friends and family

December 14, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Katy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great service

Great service. Delivered exactly when they said. Absolutely no complaints here

December 10, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Peter

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Ordered B.F.I. Ghost Stories

Ordered B.F.I. Ghost Stories for Christmas blu-ray box set online with pick-up at the Glasgow Argyle Street store. I prefer using the pick-up method as I am not always going to be able to receive a home delivery. Dispatch and delivery were quick and efficient; pick-up at the store was easy.
Staff at Glasgow Argyle Street store are always very helpful and knowledgeable in my experience. Highly recommended.

December 5, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Donald

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Online ordering easy to use

Online ordering easy to use. Emails received with timescales of when order was dispatched and ready for collection. Assistant attended to me quickly and efficiently. Very happy with service and would use again.

December 10, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Fire

Banging fire brilliant super class

December 10, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Ciaran

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Best Experience in a store so far

The delivery was super fast and not only that— the employee; Lola was the sweetest and super helpful person ever. The store also had so many things, I couldn’t pick what I wanted.

November 30, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Leo

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Ease of ordering and simple process to…

Ease of ordering and simple process to collect my purchase

December 7, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Robert

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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