hmv (UK) - Glasgow Argyle Street Reviews 

442
TrustScore 4.5 out of 5

4.7

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB


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Rated 5 out of 5 stars

I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... See more

Company replied

Rated 4 out of 5 stars

The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.

Company replied

Rated 5 out of 5 stars

My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... See more

Company replied

Rated 5 out of 5 stars

Had a small budget to purchase a turntable with speakers to replace one bought for me at Christmas that just didn't do the job. I asked in store for assistance. The male I spoke to advised that his... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Glasgow Argyle Street

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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1-star

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4.7

All reviews

(442)

31,416 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ease of ordering and simple process to…

Ease of ordering and simple process to collect my purchase

December 7, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Robert

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 4 out of 5 stars

Very good

Very prompt with delivery. No hassle when collecti g.

December 6, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello Ingrid

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Rated 5 out of 5 stars

Genesis vinyl

Easy to order and pick up in store, great service

December 5, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Gordon

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Nice and Easy

Order online, received email to go and pick up my records.Nice and easy had a browse about in store.Served by Lars.

December 3, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Stephen

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

Really helpful staff at HMV Glasgow

Really helpful staff at HMV Glasgow. Ordered the album for daughter's Christmas for me, when couldn't find it on shelves. Emails updated me regularly and item arrived in store promptly. Good service all round.

December 2, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Patricia

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

What made my purchase great was the…

What made my purchase great was the delivery time was good and the item was well pack and the updates to tell you the progress of your item was 10 out 10

December 2, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Angela

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Order

Item arrived on time and in good condition

December 1, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

From moment of purchase to collection…

From moment of purchase to collection of order everything was well documented and easy to collect Allstaff involved did their job

December 1, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Raymond

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent and the advisor in the shop…

Excellent and the advisor in the shop was amazing and polite

November 26, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi AB

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Friendly reliable customer service and…

Friendly reliable customer service and helpful counter service

November 23, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi James

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Glasgow Argyle store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Superb service

The service I received was first class as always at this HMV store. The friendly assistant dealt with my on-line purchase in a most efficient manner which is typical of the staff within these premises.

November 17, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Jim

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Vinyl Record

Good and fast delivery.

November 20, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great choices

Great choices

November 13, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hello 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Shop assistant was able to locate difficult to find DVDs which all had to be ordered separately. I received regular updates when each one arrived and was able to collect them together to very happy

November 13, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Kathleen

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good delivery

Fast delivery and package well packed

November 6, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi,

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Pre ordered David gilmour blu ray dvd…

Pre ordered David gilmour blu ray dvd no delivery on release date as hmv informed of lack of stock from supplier took over a week for delivery to be made .
What’s the point of pre ordering you take the money but can’t deliver really !!!

October 31, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Dear Steve,

Thanks for your review,

We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.

Rated 1 out of 5 stars

Dvd was damaged

Dvd was damaged

October 30, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Connor

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Rated 5 out of 5 stars

Order arrived as fast as possible.

Order arrived as fast as possible.

October 26, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Josip

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

I was trying to get an album for my son…

I was trying to get an album for my son and found it impossible to find the artist Glaive’s albums anywhere so I asked at the till and the young girl was very helpful, made it quick and easy to get it ordered for me, no fuss, great customer care and it arrived quickly so I was very happy with all aspects of the service, thank you, Kelly

October 24, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Kelly

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I've been shopping at HMV for ages

I've been shopping at HMV for ages. The selection is great, and the prices are still decent. I do wish they did more and better deals on Blu-rays, and CDs, but overall, I'm a regular customer

September 20, 2025
hmv (UK) - Glasgow Argyle Street logo

Reply from hmv (UK) - Glasgow Argyle Street

Hi Lukáš

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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