Purchased the new Madonna vinyl yesterday 03/07/26 at 1.50pm at the Harrogate branch, and Jamie T. served me and he is always such a pleasure to see, and is always super helpful, always asking if he c... See more
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Location
Switch locationUnit H,, New Victoria Gardens Shopping Centre, HG1 1AE Harrogate, GB
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See what reviewers are saying
The young man who served me in your Harrogate store, (identifiable only by the dark nail polish he was wearing as I didn't ask his name) was so polite, friendly and helpful. He is a real credit to you... See more
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Harrogate HMV - Thank you OBVIOUSLY I'm a HUGE FAN OOF Mariah Carey- This Album was a no brained Delivery super fast - wasn't expecting that Thank you HMV Harrogate Staff were incredibly help... See more
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Bought a number of Blu Ray items off the shelf in Harrogate HMV store but staff there offered to order other items online for me that weren't available or out of stock at the time.Both staff members... See more
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Company details
About hmv (UK) - Harrogate
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit H,, New Victoria Gardens Shopping Centre, HG1 1AE, Harrogate, United Kingdom
4.8
Excellent
147 reviews
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Great choice in store
Great choice in store. Was looking for a particular CD, just out and in stock. Also had to pick up click and collect. Excellent service. Staff very smart, friendly and easy to talk to. Very professional and knowledgeable. Definitely be back
July 31, 2024
Reply from hmv (UK) - Harrogate
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A good simple way to buy music media
A good simple way to buy music media. Deliver to store is a great option - keeps music store open and no waiting around for a delivery - and - there's always something else to buy when you get there :-)
July 9, 2024
Reply from hmv (UK) - Harrogate
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Harrogate
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and friendly staff
Nice, helpful and friendly staff. One v small point: when picking up the item, it would be great if the team could specifically ask the customer for their email, as this may not be the same as their name. But a good store: I was glad I visited and grateful there’s a decent country music section.
June 12, 2024
Reply from hmv (UK) - Harrogate
Hello Jane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We also thank you for leaving your suggestions, this will be shared with the relevant department appropriately.
Quite a last minute purchase for an…
Quite a last minute purchase for an important birthday, easy to order , timescale was clear - picked up from local store where folks were happy to help . A great experience and a much appreciated gift .
May 25, 2024
Reply from hmv (UK) - Harrogate
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album arrived in the shop on time and…
Album arrived in the shop on time and collection was handled very professionally. Thanks
May 1, 2024
Reply from hmv (UK) - Harrogate
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always pleased with HMV Harrogate.
I’ve been buying from Harrogate HMV for years and I always find the staff very helpful.
April 26, 2024
Reply from hmv (UK) - Harrogate
Hi Marion
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
All staff friendly and helpful good…
All staff friendly and helpful good customer service
April 20, 2024
Reply from hmv (UK) - Harrogate
Hi james
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was informed that the items I ordered…
I was informed that the items I ordered were ready to be picked up. I went into town to pick them up. I picked them up. I came home.
April 15, 2024
Reply from hmv (UK) - Harrogate
Hi Maggie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very efficient service.
March 26, 2024
Reply from hmv (UK) - Harrogate
Hi Kathleen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Harrogate
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Harrogate
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service ,ordered Album in…
Good service ,ordered Album in Harrogate, delivered on time, and safe. Great to have a local record store to pop into and browse.
March 6, 2024
Reply from hmv (UK) - Harrogate
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into the HMV shop in Harrogate
Went into the HMV shop in Harrogate. The chap couldn't have been more helpful! Despite not having the CD in stock said he could order it and have it sent direct to my home. This was most helpful and much appreciated.
February 27, 2024
Reply from hmv (UK) - Harrogate
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple and easy website
Simple and easy website. I pre ordered a DVD and it came on the release date. Which was brilliant. I shop at the Harrogate store and the staff are always helpful and friendly.
February 2, 2024
Reply from hmv (UK) - Harrogate
Hi Nikki
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ease of ordering and collection
February 1, 2024
Reply from hmv (UK) - Harrogate
Hi Adrian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Harrogate
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Harrogate
Hi KRM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Harrogate
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt ordering with staff member
Prompt ordering with staff member, DVD ready when I arrived to collect
December 29, 2023
Reply from hmv (UK) - Harrogate
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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