The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... See more
Company replied
Location
Switch locationUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
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See what reviewers are saying
Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... See more
Company replied
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... See more
Company replied
Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... See more
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Company details
About hmv (UK) - Hastings
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, United Kingdom
4.8
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very helpful staff
Very helpful staff , quick delivery and collection so pretty perfect really.
November 16, 2024
Reply from hmv (UK) - Hastings
Hi Michele,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff in the Hastings branch were…
The staff in the Hastings branch were very helpful. They looked up the item and said they could order it in xxx
November 15, 2024
Reply from hmv (UK) - Hastings
Hi Tracey,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly staff
Friendly staff. Order arrived quicker than expected and was a really good price so will order again through them. So good that HMV is still on the high street.
November 5, 2024
Reply from hmv (UK) - Hastings
Hi Miriam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was quickly dispatched and easy to…
It was quickly dispatched and easy to collect from pleasant staff, thanks.
October 28, 2024
Reply from hmv (UK) - Hastings
Hi Andrew,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Polite and helpful staff
October 10, 2024
Reply from hmv (UK) - Hastings
Hi Joyce
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hi Anthony
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Had an email to say it was ready
Had an email to say it was ready. Assistant in shop was friendly and helpful. She asked for identification which was great. No problems at all. Would recommend this store.
October 5, 2024
Reply from hmv (UK) - Hastings
Hello Janet
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are always so friendly…
The staff are always so friendly helpful and nothing is to much trouble for them they are all so kind 👍if they can’t find what you want in store they go online to find and help.😊
September 26, 2024
Reply from hmv (UK) - Hastings
Hello Dolores,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful shop assistant in HMV Hastings…
The shop assistant in HMV Hastings branch could not have been more hepful. She identified the exact item that I was looking for and arranged for the item to be ordered and delivered to the Eastbourne branch. It was ready for me to collect within three days.
September 17, 2024
Reply from hmv (UK) - Hastings
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
e your stores because there are…
I like your stores because there are real people not robots in them.i like the Hastings store because the staff are all very helpful and always help me find what I like and want and don't treat me like an idiot because I'm old.The one thing I do not like is the way cd s are lumped together under artist and not category I.e.if I want symphonic rock or metal or folk as I like all sorts of music and my life is music where do I start,by talking to your lovely friendly staff
September 21, 2024
Reply from hmv (UK) - Hastings
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. We do appreciate the feedback and will pass this on.
See you soon :-)
Top friendly service thanks
September 17, 2024
Reply from hmv (UK) - Hastings
And thank you for your 5 stars Kim...
5 Star Service
Order and delivery was kept updated and delivered on time. Thank you
September 15, 2024
Reply from hmv (UK) - Hastings
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hi Stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hastings store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Hastings
Hello Kenneth
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Love the click and collect that saves…
Love the click and collect that saves on postage for smaller value orders, plus I don't have to worry about being out when they try to deliver to our house which is difficult to find. Staff always vwry friendly at the Hastings store
August 24, 2024
Reply from hmv (UK) - Hastings
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hi Eve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Second to none
I’ve been known to call into the store with either one name or part of a title of a song! They are always up for the challenge and I always leave with the goods. Very friendly and super helpful to this 68 year old difficult woman 😃
August 13, 2024
Reply from hmv (UK) - Hastings
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful friendly staff
July 13, 2024
Reply from hmv (UK) - Hastings
Hi Una
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic next day delivery on an album…
Fantastic next day delivery on an album that wasn't available in store on the day
July 2, 2024
Reply from hmv (UK) - Hastings
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was very pleased with my purchase .
I was pleased with my order .I collected it from the shop .Once they contacted me to say it was ready to collect .
July 7, 2024
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