The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... See more
Company replied
Location
Switch locationUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
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See what reviewers are saying
Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... See more
Company replied
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... See more
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Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... See more
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Company details
About hmv (UK) - Hastings
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, United Kingdom
4.8
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff (Katy). She tracked down the DVD I wanted and after a few days it arrived. Many thanks!
June 29, 2024
Reply from hmv (UK) - Hastings
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
The staff were helpful and responsive…
The staff were helpful and responsive and dealt with my request very quickly
June 25, 2024
Reply from hmv (UK) - Hastings
Hi Mary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very professional and brilliant service…
Very professional and brilliant service very quick delivery very happy with everything.
May 28, 2024
Reply from hmv (UK) - Hastings
Hi Ann-Marie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I watch yesterday 4K steel book of Dune…
I watch yesterday 4K steel book of Dune I think it was really great
May 28, 2024
Reply from hmv (UK) - Hastings
Hi IAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
very helpfull staff
May 10, 2024
Reply from hmv (UK) - Hastings
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff members
Lovely staff members. And quick and smooth delivery to the store. . Well done.
May 5, 2024
Reply from hmv (UK) - Hastings
Hi Gaynor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff who arranged for my…
Very helpful staff who arranged for my cd set to be delivered into the store in just a few days.Also e mailed me as soon as my purchase had arrived.
May 1, 2024
Reply from hmv (UK) - Hastings
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered on line to collect in store
Ordered on line to collect in store. Kept informed and arrived quickly. Very helpful store staff
April 23, 2024
Reply from hmv (UK) - Hastings
Hi Julian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went to hmv to buy some headphones…
I went to hmv to buy some headphones and I originally were going to get the urbanista hugo solar charging ones however these weren't available in Hastings. I asked the girl on the till if she had any recommendations and she said the marley ones are good and I said oh do this vibrate when you listen to music as on kind of stated on the box and she said yes then I asked about the xl ones I asked are this just bigger and she said yes. The positive vibrational frequency headphones by marley are the ones I purchased and I expected them to vibrate obviously didn't. I love the headphones I won't take them back however I believe that product knowledge is key when selling a product for future purposes
April 16, 2024
Reply from hmv (UK) - Hastings
Hello Shelby
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Hastings store review
Hastings store review , staff members supported my teenage daughter to safety when being intimidated by a group of bullies, very good humans and I’m very thankful.
April 11, 2024
Unprompted review
Reply from hmv (UK) - Hastings
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff at hmv
The staff were very friendly and helpful and knowledgeable in dealing with my order.
April 14, 2024
Reply from hmv (UK) - Hastings
Hello Daniel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and easy order and pick up…
Quick and easy order and pick up ..great staff in the shop
April 10, 2024
Reply from hmv (UK) - Hastings
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant sales ..couldn't be…
Brilliant sales ..couldn't be better....why go anywhere else. John
April 5, 2024
Reply from hmv (UK) - Hastings
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Hastings
Hi Emily
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The Hastings Shop is Brilliant.
The Hastings Shop is well stocked and well set out following its recent problems with local flooding. CDs and DVDs are easy to order if not in store. I was kept well informed on line and the item arrived at my house on time. Thankyou HMV.
December 18, 2023
Reply from hmv (UK) - Hastings
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and very polite staff very…
Very helpful and very polite staff very good experience and will be going there again thank you hmv Hastings
December 17, 2023
Reply from hmv (UK) - Hastings
Hi MRS Nolan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Hastings
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV ONLINE
Never ordered online with HMV before and I found you to be great, no hassle delivery or ordering, just brilliant
December 18, 2023
Reply from hmv (UK) - Hastings
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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