anastasia was knowlegable.efficient and polite, My list,which consisted of 2 sides of A4 ,didn't phase her at all. Excellent service.thanks
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Location
Switch locationUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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Great customer service from Brooke at the store. She was very helpful and dealt with my query professionally and friendly. She went through all my options and I ordered my CD and was kept informed th... See more
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Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... See more
Company replied
Staff are always friendly and very helpfull i regularly visit or order stuff online to collect from that store. Always a has a fabulous range to look at
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Company details
About hmv (UK) - Huddersfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, United Kingdom
4.7
Excellent
179 reviews
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anastasia was knowlegable.efficient and…
anastasia was knowlegable.efficient and polite,
My list,which consisted of 2 sides of A4 ,didn't phase her at all.
Excellent service.thanks
April 25, 2026
Reply from hmv (UK) - Huddersfield
Hi Francois
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a pleasure to visit HMV Huddersfield
Always a pleasure to visit HMV Huddersfield. Staff are always knowledgeable, respectful, approachable and helpful.
April 11, 2026
Reply from hmv (UK) - Huddersfield
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service from Brooke at…
Great customer service from Brooke at the store.
She was very helpful and dealt with my query professionally and friendly. She went through all my options and I ordered my CD and was kept informed throughout when it would be delivered to the store for my collection.
April 3, 2026
Reply from hmv (UK) - Huddersfield
Hello PAT
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Huddersfield store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Service
The workers at HMV Huddersfield are very helpful with any questions or enquiries. It was fast and easy to collect my pre-order and it was very fast service
April 1, 2026
Reply from hmv (UK) - Huddersfield
Hi Mackenzie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Huddersfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are always friendly and very…
Staff are always friendly and very helpfull i regularly visit or order stuff online to collect from that store. Always a has a fabulous range to look at
March 28, 2026
Reply from hmv (UK) - Huddersfield
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Sorry I missed You!!
being able to pre-order online prior to release in store, being updated by text and email as to progress status, leaving a 'I missed you' card to say left in 'your safe space'.
March 18, 2026
Reply from hmv (UK) - Huddersfield
Hello V
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely well stocked across a whole…
Extremely well stocked across a whole range of music related goods. Excellent service from a very knowledgeable and helpful staff
March 10, 2026
Reply from hmv (UK) - Huddersfield
Hello Christine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Bought 4 brand new vinyls from hmv in…
Bought 4 brand new vinyls from hmv in last few month. 3 of them jump terribly. Had them replaced by lovely staff but even new ones jump to n same places. Printing production is terrible unfortunately.
March 3, 2026
Reply from hmv (UK) - Huddersfield
Hi Joe,
We're very sorry to hear this and for any disappointment with your purchase.
Unfortunately manufacturing faults are outside our direct control, but please be assured that your comments have been forwarded to the relevant team for review.
Should you wish to return or exchange the item again, please feel free to action this at your convenience.
My experience all through from ordering…
My experience all through from ordering and collection from my local store was easy and smooth.The workers at my local store are very friendly and ever willing to help.
February 21, 2026
Reply from hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Andy at the huddersfield store went out…
Andy at the huddersfield store went out of his way to order me a t sjirt they didnt have in stock and he had to delivered to my house so i didnt have to trail back .very polite man and quick delivery .
February 9, 2026
Reply from hmv (UK) - Huddersfield
Hello Vickki
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Huddersfield store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Efficient process from online purchase to pick-up in store
Super quick delivery to my chosen store - no postage to pay which is great. Lovely member of staff processed my order when I picked it up.
February 4, 2026
Reply from hmv (UK) - Huddersfield
Hi Carol,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing
The staff was friendly and I liked how they have everything in stock I'm a very common customer as to me hmv is a home a safe place for me to browse all the stuff I like. I'm a big music fan and an anime fan
February 10, 2026
Reply from hmv (UK) - Huddersfield
Hi Kiera,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in store
February 7, 2026
Reply from hmv (UK) - Huddersfield
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful and speedy delivery of ordered…
Helpful and speedy delivery of ordered goods.
January 27, 2026
Reply from hmv (UK) - Huddersfield
Hi Luciana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Iman
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
I am a new buyer of vinyl and the staff…
I am a new buyer of vinyl and the staff were very helpful and knowlegable.
January 24, 2026
Reply from hmv (UK) - Huddersfield
Hi Tina,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really great company and easy to order…
Really great company and easy to order from their website
Good value products too
January 14, 2026
Reply from hmv (UK) - Huddersfield
Hello Dawn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Huddersfield
Hi Robin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Website easy to use
Website easy to use, wide range of stock, prices comparable or better than Amazon and not least the instore staff are great, very knowledgeable and approachable. A great experience all round!
January 17, 2026
Reply from hmv (UK) - Huddersfield
Hi Ms Hall,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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