hmv (UK) - Huddersfield Reviews 

191
TrustScore 5 out of 5

4.8

Unit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

New Blu-ray ready and waiting. Good communication from HMV. Well packaged too.

Company replied

Rated 4 out of 5 stars

Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... See more

Company replied

Rated 5 out of 5 stars

I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... See more

Company replied

Rated 5 out of 5 stars

The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Huddersfield

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

191 reviews

5-star
4-star
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1-star

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4.8

All reviews

(191)

31,604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience all through from ordering…

My experience all through from ordering and collection from my local store was easy and smooth.The workers at my local store are very friendly and ever willing to help.

February 21, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Andy at the huddersfield store went out…

Andy at the huddersfield store went out of his way to order me a t sjirt they didnt have in stock and he had to delivered to my house so i didnt have to trail back .very polite man and quick delivery .

February 9, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hello Vickki

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Huddersfield store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Rated 5 out of 5 stars

Efficient process from online purchase to pick-up in store

Super quick delivery to my chosen store - no postage to pay which is great. Lovely member of staff processed my order when I picked it up.

February 4, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Carol,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Amazing

The staff was friendly and I liked how they have everything in stock I'm a very common customer as to me hmv is a home a safe place for me to browse all the stuff I like. I'm a big music fan and an anime fan

February 10, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Kiera, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Anne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Helpful and speedy delivery of ordered…

Helpful and speedy delivery of ordered goods.

January 27, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Luciana

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Nice workers

The people working there are always nice :)

January 19, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Iman

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I am a new buyer of vinyl and the staff…

I am a new buyer of vinyl and the staff were very helpful and knowlegable.

January 24, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Tina, 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Really great company and easy to order…

Really great company and easy to order from their website
Good value products too

January 14, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hello Dawn, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Great Service .

A straightforward transaction, that was fine and a good service.

January 19, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Robin, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Website easy to use

Website easy to use, wide range of stock, prices comparable or better than Amazon and not least the instore staff are great, very knowledgeable and approachable. A great experience all round!

January 17, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Ms Hall, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very enjoyable shopping experience…

Very enjoyable shopping experience online and in-store, only ever had one issue with a delivery not arriving but I have made many orders through the HMV site and eBay successfully.

November 21, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Brilliant staff

Staff member very helpful, looked for dvd in store and ordered for me as not in store .
Very friendly and helpful.
I was informed when my dvd was in store to collect.
Would recommend to family and friends .

January 14, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Amanda

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Very good

Ordered a Kpop derpy figure for a gift. As it was delayed, contacted customer service. They were very knowledgeable and informed me of what the issue was and updated me as to when it would be ready to pick up. Service in the store was great, staff were friendly and polite. Good overall experience

December 10, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Marcia, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Managed to get me the records I was…

Managed to get me the records I was after for Christmas pressies. Really efficient.

January 7, 2026
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Louise, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. And kept updated.

December 30, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Sylvia

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Good friendly service

Good friendly service, and quick and efficient, and the goods are always new and sealed, peace of mind 👍

December 21, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi greg

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Led Zep

My son wanted this vinyl record for Christmas and you are the only place I could find it

December 18, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Denise

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Good products

The click and collect experience was seamless. Loved my order

December 9, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi NADY

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Easy to order

Easy to order. Arrived on time. Great packaging

December 4, 2025
hmv (UK) - Huddersfield logo

Reply from hmv (UK) - Huddersfield

Hi Helen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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