I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... See more
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Location
Switch locationUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... See more
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Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... See more
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Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... See more
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Company details
About hmv (UK) - Huddersfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, United Kingdom
4.8
Excellent
192 reviews
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Very quick service at the till when I…
Very quick service at the till when I called to pick up a click and collect order.
August 9, 2025
Reply from hmv (UK) - Huddersfield
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy click and collect
Very easy click and collect. Friendly staff and great product.
July 1, 2025
Reply from hmv (UK) - Huddersfield
Hi Vikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV wouldn't be the store it is without its staff and their work.
Your staff with their helpful, expertise and friendliness makes shopping in HMV all the more worthwhile of a shop you want to go in.
June 17, 2025
Reply from hmv (UK) - Huddersfield
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Return was an issue
Though the product was good, the albums took nearly a week to arrive.
One of the albums was already owned by the person I bought it for, so I took it to my local HMV store and ended up paying an extra £2 to swap it for another album in the 3 for £66 deal. This was because the albums had a £2 difference in individual price, so even though they were part of a deal, the person serving couldn't process it as a like-for-like (as stated in your website).
It was only £2, but it is an annoyance that things can't be followed as they should.
May 15, 2025
Reply from hmv (UK) - Huddersfield
Hi Kieran
Thank you for taking the time to leave us a review. We're sorry to hear of your disappointment with the extra £2 to pay for a different vinyl in order to match the 3 for £66 deal.
We really appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time.
Have a great day!
As always HMV provides a great browsing…
As always HMV provides a great browsing experience with good prices. Put down Amazon and engage with people who care.
May 7, 2025
Reply from hmv (UK) - Huddersfield
Hi Antony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Dr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Huddersfield
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really happy- helpful staff- speedy…
Really happy- helpful staff- speedy delivery! Really happy thank you!!!
April 1, 2025
Reply from hmv (UK) - Huddersfield
Hi Alistair
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy website
Easy website. Good amount of comms from hnv.com
Friendly and adaptable staff when I went to collect.
March 9, 2025
Reply from hmv (UK) - Huddersfield
Hi West Yorks
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Huddersfield
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
What’s not to like!
Great store. Friendly, helpful and knowledgeable staff. What’s not to like!
February 9, 2025
Reply from hmv (UK) - Huddersfield
Hi Bill
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly service frie day staff lots of…
Friendly service frie day staff lots of vinyl.although alot more expensive than ever before
Never paid 30 pound fpr a album but I wanted it so paid it..
February 9, 2025
Reply from hmv (UK) - Huddersfield
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hudds store
The guy on the desk at Huddersfield was very helpful and did everything he could
February 1, 2025
Reply from hmv (UK) - Huddersfield
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpfull and great
The ample choices of the merchandise and the quick response on delivery is so good that I keep searching for other products and never faulty.
January 4, 2025
Reply from hmv (UK) - Huddersfield
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent staff throughout the purchase…
Excellent staff throughout the purchase process, from ordering the item into stock to collecting the product.
December 22, 2024
Reply from hmv (UK) - Huddersfield
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thanks for the box set
Thanks for the box set, It arrived safely and well packaged, did take a few weeks to come but worth waiting for. Your support team were very helpful.
December 22, 2024
Reply from hmv (UK) - Huddersfield
Hi Terry
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Wonderful helpful staff.
December 22, 2024
Reply from hmv (UK) - Huddersfield
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept me upto date on my purchase and…
Kept me upto date on my purchase and when would be ready for collection.
December 9, 2024
Reply from hmv (UK) - Huddersfield
Hello Sharon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Picking up my item from your store was…
Picking up my item from your store was straight forward, , staff where very helpful, at the Huddersfield store in Kingsgate ,
December 6, 2024
Reply from hmv (UK) - Huddersfield
Hello Micheal
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
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