I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... See more
Company replied
Location
Switch locationUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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See what reviewers are saying
The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... See more
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Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... See more
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Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... See more
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Company details
About hmv (UK) - Huddersfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, United Kingdom
4.8
Excellent
192 reviews
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Staff extremely friendly and helpful
June 6, 2024
Reply from hmv (UK) - Huddersfield
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service .first class service .cannot fault .great…
Brilliant service .cannot fault .great choice .and I feel they would always try to accommodate
June 3, 2024
Reply from hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The customer service was great
The customer service was great. Always is. They are always very helpful with great rapport with their customers.
May 14, 2024
Reply from hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very safe and respectful and quick :)
April 13, 2024
Reply from hmv (UK) - Huddersfield
Hi Aanchal
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Huddersfield
Hi Stephan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff at Huddersfield…
Very helpful staff at Huddersfield store helped me find what I wanted
March 31, 2024
Reply from hmv (UK) - Huddersfield
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent staff at my store
They looked up my request and ordered it for me.i was told exactly what would happen and emailed me and told when to expect it in store ready for me to pick it up
March 23, 2024
Reply from hmv (UK) - Huddersfield
Hi Bellamy
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Kind employee help me with the website
One of the employees in store, explained to me how easy it was! The website is easy to use and the employee in store was amazing, helpful, and kind!
March 1, 2024
Reply from hmv (UK) - Huddersfield
Hello Amy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect service Huddersfield
Click and collect service Huddersfield. Communication good, cd available on time. As always polite and friendly staff on collection
February 21, 2024
Reply from hmv (UK) - Huddersfield
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Both staff members who helped me were very kind and helpful with ordering the product for me and having it sent to my home
February 17, 2024
Reply from hmv (UK) - Huddersfield
Hello Milly
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very helpful.
February 16, 2024
Reply from hmv (UK) - Huddersfield
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Purchase arrived on time and was…
Purchase arrived on time and was packaged well. I was kept informed of delivery due date. All in all a great experience.
February 15, 2024
Reply from hmv (UK) - Huddersfield
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
When I visit my local store the staff…
When I visit my local store the staff are always friendly and very helpful,I recently ordered a game online and again,my emails were answered quickly with great help
February 13, 2024
Reply from hmv (UK) - Huddersfield
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Huddersfield
Hi Mr Speight and Miss Stones
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff were very helpful and very kind
Staff were very helpful and very kind, and the delivery was so quick
January 4, 2024
Reply from hmv (UK) - Huddersfield
Hello Joanne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
5 Star Service
Fantastic service by the lady who sorted out my order in the Huddersfield store and explained that I might not get my item by Christmas,but they would do their very best. Due to their fast dispatch I received my item with two days to spare ☺️
December 28, 2023
Reply from hmv (UK) - Huddersfield
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy regular customer
Always a good experience shopping at my local hmv.
Helpful and friendly staff, questions are delt with,not ignored.
December 24, 2023
Reply from hmv (UK) - Huddersfield
Hi Dean,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pretty good service
Pretty good service, bought online and had sent to store, the email communication a little ropey but we got there. The huddersfield store where i collected from, well stocked and staff helpful.
December 15, 2023
Reply from hmv (UK) - Huddersfield
Hello Roger
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Huddersfield
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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