I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... See more
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Location
Switch locationUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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See what reviewers are saying
The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... See more
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Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... See more
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Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... See more
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Company details
About hmv (UK) - Huddersfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, United Kingdom
4.8
Excellent
192 reviews
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Reply from hmv (UK) - Huddersfield
Hi Samuel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent delivery time
Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available.
Nice and easy to get it delivered to the store.
Personally I enjoy good old fashioned shopping and service.
Well done.
December 8, 2023
Reply from hmv (UK) - Huddersfield
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Shopping Experience
Easy checkout process, kept me updated with tracking my order. Was ready to be collected from my local shop within a few days.
December 8, 2023
Reply from hmv (UK) - Huddersfield
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer?
Excellent very good? Thank
Staff got what i wanted will use again? thanks
December 5, 2023
Reply from hmv (UK) - Huddersfield
Hello Christopher
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Manager did not want to give purchase…
Manager did not want to give purchase to me as I had no photo ID yet I presented email order on my phone!
I said Argos wouldn’t sell much if they had that policy.
Had a bad attitude!
Embarrassing purchase.
December 9, 2023
Reply from hmv (UK) - Huddersfield
Hi Marcus
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
In store ordering
Didn't have what we needed in store but could order it in store and showed up a few days later. Very useful.
November 25, 2023
Reply from hmv (UK) - Huddersfield
Hi Idris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
PS5 HMV
Bought a PS5 from HMV (served by Paul) - lovely staff and they made the sale very quick and simple :)
November 30, 2023
Reply from hmv (UK) - Huddersfield
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite staff and nice and helpful
November 27, 2023
Reply from hmv (UK) - Huddersfield
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
Everything was quick easy and items arrived on time. VERY IMPRESSED.
November 26, 2023
Reply from hmv (UK) - Huddersfield
Hi Peter,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great
Always a great visit to the huddersfield branch the staff are always friendly and ready to help
November 11, 2023
Reply from hmv (UK) - Huddersfield
Hi Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered the box set online
I ordered the box set online, and collected in store. I was happy with the service I received. There were no problems.
November 7, 2023
Reply from hmv (UK) - Huddersfield
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Carolyn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Huddersfield
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick clean and easy 👌
October 24, 2023
Reply from hmv (UK) - Huddersfield
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great HMV Service
Ordered it in store as we do not do on line ordering ourselves.I had a message advising me it was in store waiting for me to pick it up on the delivery day. Very pleased with the service provided.
October 11, 2023
Reply from hmv (UK) - Huddersfield
Hello Roger
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Been waiting door the bag to go down in…
Been waiting door the bag to go down in price and it did
September 30, 2023
Reply from hmv (UK) - Huddersfield
Hi Patsy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering online ok grumpy lady when…
Ordering online ok grumpy lady when collected in store
September 24, 2023
Reply from hmv (UK) - Huddersfield
Hi Ann
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
HMV are the best
Excellent choice, efficient ordering and collection service and friendly in-store service.
September 18, 2023
Reply from hmv (UK) - Huddersfield
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Got more than I bargained for….in a good way
Went into store looking for Funko pops specifically Freddie Mercury….I didn’t get one as they didn’t have any. I did however, get Geralt which I was happy with. I ended up spending nearly £70 then my son noticed some Skullcandy headphones where you can listen to music and he tried them on.
He’s never found a pair that fit his ears and don’t hurt him, yet the Skullcandy ones were perfect…..so I spent another £169.99 ordering them to collect at store as I don’t always trust home delivery. Couldn’t have been more easy and the staff were so friendly and helpful…..very pleased and would highly recommend even if my purse was a lot lighter than I’d intended it would be when I walked into HMV
September 6, 2023
Reply from hmv (UK) - Huddersfield
Hello!
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Huddersfield
Hi Phil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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