hmv (UK) - Kings Lynn Reviews 

185
TrustScore 5 out of 5

4.8

87-88 High Street, PE30 1BL Kings Lynn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I've only been buying from here since December and I love it! The staff are very friendly and helpful. There is one staff member that is there quite often when I go and she is really lovely and when... See more

Company replied

Rated 5 out of 5 stars

I've purchased the Michael DVD, need i say more, it's Michael, I could not score any less but scores more x

Company replied

Rated 5 out of 5 stars

HMV Kings Lynn staff member very helpful in finding dvd online and explained options for postage . Whole process straightforward explained clearly and with a smile . DVD arrived very quickly and kept... See more

Company replied

Rated 3 out of 5 stars

Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell jus... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Kings Lynn

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • 87-88 High Street, PE30 1BL, Kings Lynn, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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4-star
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1-star

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4.8

All reviews

(185)

31,498 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

I couldn't find dvd i was looking for lovely assistant looked it up and ordered box set for me arrived within 2days at store for me to collect
Happy Customer

June 26, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Glenda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The assistant in the Kings Lynn shop…top notch

The assistant in the Kings Lynn shop was extremely helpful. She checked different catalogues to see if the cd was still available. She told us that it was and could picked up from the shop or could be sent to my home,which was the better option. She said it may take 3-5 days for delivery but it only took 2 days so thank you very much HMV.

May 23, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Geoff

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I purchased an album that unfortunately…

I purchased an album that unfortunately had a scratch on it and the staff in KingsLynn store (Jen) couldn't do enough to help me. I would highly recommend them as a store very helpful and friendly

May 16, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Mrs Carter

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I ordered a cd to be sent when it was…

I ordered a cd to be sent when it was due for release
It was ordered by efficient staff and arrived a day earlier than release date.

May 3, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Trevor

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

The staff where helpful and friendly…

The staff where helpful and friendly although the CD was not in stock the offered to order it. I picked it up the following weekend. Many thanks

May 12, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Nicola

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi ANDREW

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Excellent service

Ordered in-store to be delivered to my home. Very easy and efficient service, and delivered very speedily.

April 24, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hello David

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

The shop assistant was really helpful…

The shop assistant was really helpful and efficient. He suggested it could be posted to my home and it arrived two days later.

April 15, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Christine

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Was easy to order

Was easy to order , great price , fast delivery

April 12, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi julie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Extremely helpful friendly staff

Extremely helpful friendly staff. Very efficient too.

April 9, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Chris

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great product

I got a message that it was ready for collection lady was helpful with ordering for me

March 28, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Keri

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Lovely staff friendly and helpful great…

Lovely staff friendly and helpful great store in kings Lynn

March 19, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hello Jason

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Great service …

Easy to navigate website accurate information qick and efficient service.

March 19, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Lorraine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 3 out of 5 stars

Pre ordering album

Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell just gone to the shop a week after release and got it then.

March 5, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Dear Mark,

Thanks for your review,

We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.

Rated 5 out of 5 stars

King’s Lynn HMV has great service

The CD I wanted wasn’t in stock. A very helpful member of staff checked if they had it in and on finding they didn’t ordered it for me. It took like 2 days.
The staff member who helped me had a great attitude, friendly, chatty, upbeat but still professional and respectful.

I’ve also had some very positive experiences with some of the other staff in the store, they have a laid back attitude, they crack a few jokes and it makes the experience more comfortable. I’d rather shop there because the staff interactions are great.

February 18, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi jamie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Have been to the store many times

Have been to the store many times. Each time staff are friendly, polite and helpful. Have never had a bad experience.

February 9, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hello Sarah

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

The corries …

This was the first time I have ordered a cd from you i have wanted some Scottish music for a long time and the staff were really helpful they ordered one for me and I will be getting it Monday.

February 9, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi carol

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Knowledgeable, helpful and cheerful sales advisor

It was easy to order, the sales advisor (Jake) was knowledgeable, helpful and cheerful which is the best combination. He found what I was looking for quickly and ordered it to be delivered to the store as requested. The order came quickly and was easy to collect. Really happy with my purchase and the service I received.

February 1, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Bev

Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great customer experience Kings Lynn

Your team are really pleasant and took time to reorder a product so I was a totally satisfied customer. Well done

January 23, 2024
hmv (UK) - Kings Lynn logo

Reply from hmv (UK) - Kings Lynn

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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