I've only been buying from here since December and I love it! The staff are very friendly and helpful. There is one staff member that is there quite often when I go and she is really lovely and when... See more
Company replied
87-88 High Street, PE30 1BL Kings Lynn, GB
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I've only been buying from here since December and I love it! The staff are very friendly and helpful. There is one staff member that is there quite often when I go and she is really lovely and when... See more
Company replied
I've purchased the Michael DVD, need i say more, it's Michael, I could not score any less but scores more x
Company replied
HMV Kings Lynn staff member very helpful in finding dvd online and explained options for postage . Whole process straightforward explained clearly and with a smile . DVD arrived very quickly and kept... See more
Company replied
Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell jus... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

87-88 High Street, PE30 1BL, Kings Lynn, United Kingdom
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I couldn't find dvd i was looking for lovely assistant looked it up and ordered box set for me arrived within 2days at store for me to collect
Happy Customer

Reply from hmv (UK) - Kings Lynn
The assistant in the Kings Lynn shop was extremely helpful. She checked different catalogues to see if the cd was still available. She told us that it was and could picked up from the shop or could be sent to my home,which was the better option. She said it may take 3-5 days for delivery but it only took 2 days so thank you very much HMV.

Reply from hmv (UK) - Kings Lynn
I purchased an album that unfortunately had a scratch on it and the staff in KingsLynn store (Jen) couldn't do enough to help me. I would highly recommend them as a store very helpful and friendly

Reply from hmv (UK) - Kings Lynn
I ordered a cd to be sent when it was due for release
It was ordered by efficient staff and arrived a day earlier than release date.

Reply from hmv (UK) - Kings Lynn
The staff where helpful and friendly although the CD was not in stock the offered to order it. I picked it up the following weekend. Many thanks

Reply from hmv (UK) - Kings Lynn
Ordered in-store to be delivered to my home. Very easy and efficient service, and delivered very speedily.

Reply from hmv (UK) - Kings Lynn
The shop assistant was really helpful and efficient. He suggested it could be posted to my home and it arrived two days later.

Reply from hmv (UK) - Kings Lynn

Reply from hmv (UK) - Kings Lynn

Reply from hmv (UK) - Kings Lynn
I got a message that it was ready for collection lady was helpful with ordering for me

Reply from hmv (UK) - Kings Lynn
Lovely staff friendly and helpful great store in kings Lynn

Reply from hmv (UK) - Kings Lynn
Easy to navigate website accurate information qick and efficient service.

Reply from hmv (UK) - Kings Lynn
Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell just gone to the shop a week after release and got it then.

Reply from hmv (UK) - Kings Lynn
The CD I wanted wasn’t in stock. A very helpful member of staff checked if they had it in and on finding they didn’t ordered it for me. It took like 2 days.
The staff member who helped me had a great attitude, friendly, chatty, upbeat but still professional and respectful.
I’ve also had some very positive experiences with some of the other staff in the store, they have a laid back attitude, they crack a few jokes and it makes the experience more comfortable. I’d rather shop there because the staff interactions are great.

Reply from hmv (UK) - Kings Lynn
Have been to the store many times. Each time staff are friendly, polite and helpful. Have never had a bad experience.

Reply from hmv (UK) - Kings Lynn
This was the first time I have ordered a cd from you i have wanted some Scottish music for a long time and the staff were really helpful they ordered one for me and I will be getting it Monday.

Reply from hmv (UK) - Kings Lynn
It was easy to order, the sales advisor (Jake) was knowledgeable, helpful and cheerful which is the best combination. He found what I was looking for quickly and ordered it to be delivered to the store as requested. The order came quickly and was easy to collect. Really happy with my purchase and the service I received.

Reply from hmv (UK) - Kings Lynn
Your team are really pleasant and took time to reorder a product so I was a totally satisfied customer. Well done

Reply from hmv (UK) - Kings Lynn
they keep you informed and they are friendly and helpful

Reply from hmv (UK) - Kings Lynn
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