I've only been buying from here since December and I love it! The staff are very friendly and helpful. There is one staff member that is there quite often when I go and she is really lovely and when... See more
Company replied
Location
Switch location87-88 High Street, PE30 1BL Kings Lynn, GB
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See what reviewers are saying
I've purchased the Michael DVD, need i say more, it's Michael, I could not score any less but scores more x
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HMV Kings Lynn staff member very helpful in finding dvd online and explained options for postage . Whole process straightforward explained clearly and with a smile . DVD arrived very quickly and kept... See more
Company replied
Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell jus... See more
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Company details
About hmv (UK) - Kings Lynn
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
87-88 High Street, PE30 1BL, Kings Lynn, United Kingdom
4.8
Excellent
185 reviews
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8 days later 😉
After a while I was able to pick up my orders… better late than never I guess but hmv there should be customer service phone number or at least some options to track the 🤔
January 16, 2024
Reply from hmv (UK) - Kings Lynn
Hi Karol,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your order arrived at the selected store recently, apologies for any disappointment that may have been caused as a result of this delay.
Excellent service
January 2, 2024
Reply from hmv (UK) - Kings Lynn
Hi Malkin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Mush
They have doubled charged me and put my card in negative because of it. Has been six days and stil no change in getting my money back.
January 9, 2024
Reply from hmv (UK) - Kings Lynn
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Best wishes
Guy who served me had great knowledge.
December 23, 2023
Reply from hmv (UK) - Kings Lynn
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a blu ray boxset in store and…
I ordered a blu ray boxset in store and my order was delivered the next day at no extra cost.
December 27, 2023
Reply from hmv (UK) - Kings Lynn
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extra good service
The service in the store was excellent and the cd even arrived before Christmas which was a bonus
December 26, 2023
Reply from hmv (UK) - Kings Lynn
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very very helpful and didn’t seem to mind what I asked them
The staff were fantastic
December 24, 2023
Reply from hmv (UK) - Kings Lynn
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was quickly despatched and…
My order was quickly despatched and arrived promptly in time for Christmas. Thank you.
December 23, 2023
Reply from hmv (UK) - Kings Lynn
Hi Mr Riggs,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Kings Lynn
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Kings Lynn
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person that helped me to find what…
The person that helped me to find what I was looking for was very helpful, friendly and polite even ordered the films for me great service
December 3, 2023
Reply from hmv (UK) - Kings Lynn
Hello Susan,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was knowledgeable
The member of staff was knowledgeable, pleasant and efficient.
December 6, 2023
Reply from hmv (UK) - Kings Lynn
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not received my purchase
December 7, 2023
Reply from hmv (UK) - Kings Lynn
Hi Alison
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Cheerful.
Ordered a CD, Piano. Benny Andersson.
Great attitude of staff, considering heating off.
Nice layout. Made further purchases, returned to say thanks. A nice little store.
December 5, 2023
Reply from hmv (UK) - Kings Lynn
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
Ordered goods instore and given a collection date. Goods arrived on the day and collected. All items correct and carefully packaged. Service excellent and friendly as usual.
November 9, 2023
Reply from hmv (UK) - Kings Lynn
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Kings Lynn
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exceptionaal customer service and polite, friendly staff
Very helpful, friendly staff and took the time to help find what I was looking for in store and on the computer. They found exactly what I was looking for.
November 2, 2023
Reply from hmv (UK) - Kings Lynn
Hi Cindy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service as always.
November 1, 2023
Reply from hmv (UK) - Kings Lynn
Hi Jonathan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful
September 30, 2023
Reply from hmv (UK) - Kings Lynn
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Kings Lynn
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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