Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
Company replied
Location
Switch locationUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
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See what reviewers are saying
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... See more
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Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... See more
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Love shopping in store & online. My favourite shop without a doubt. My product wasn't in stock, no problem for the member of staff who ordered it for me. Very helpful & knowledgeable regarding a query... See more
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Company details
About hmv (UK) - Livingston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, United Kingdom
4.9
Excellent
238 reviews
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Excellent service got my goods with in…
Excellent service got my goods with in a few days. Thank you
December 16, 2024
Reply from hmv (UK) - Livingston
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online for store collection
Ordered online for store collection. Good communication re availability. Collection at store fast and straight forward. Great service and happy to recommend.
December 6, 2024
Reply from hmv (UK) - Livingston
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Kept updated re order and received as advised. All without any hassle.
December 10, 2024
Reply from hmv (UK) - Livingston
Which is exactly how it should be...
Great service
Great service, ordered online for pickup at the nearest shop. Emailed when items were available and the staff in the store were very helpful
December 3, 2024
Reply from hmv (UK) - Livingston
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady that helped us in the…
The lady that helped us in the livingston store was so helpful, she took time to give us advice and to tell us what product was best for our daughter and also advised we bought cleaning products f9r the record player (so even added to the sale!) Lovely to talk to and so approachable nothing was too much for the lady. Very kind and lovely lady
November 21, 2024
Reply from hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff helpful most products they had or…
Staff helpful most products they had or were willing to get
December 3, 2024
Reply from hmv (UK) - Livingston
Hello Stuart
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Sent the wrong size
Sent the wrong size, I ordered a size large and got a size small despite ordering it at the counter in an hmv store
December 1, 2024
Reply from hmv (UK) - Livingston
Hi Derek
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Good experience
Ordering the item online was easy and straightforward.
Emails kept me up to date with what was going on.
Sales assistant in store was friendly and helpful. She opened the box to help me check my order and took away the packaging for me, making it easier to carry.
November 30, 2024
Reply from hmv (UK) - Livingston
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful great service
November 24, 2024
Reply from hmv (UK) - Livingston
Hi elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff always friendly and helpful like…
Staff always friendly and helpful like family.
November 4, 2024
Reply from hmv (UK) - Livingston
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item as expected that I had to order…
Item as expected that I had to order online. Supposed to be in stock in Livingston according to website but wasn't.. Sucked in to order through HMV by 20% discount friends and family offer that didn't work for any of the friends or family.
Staff in store were friendly.
November 14, 2024
Reply from hmv (UK) - Livingston
Hi Mr Millar,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Fantastic service
Elle at your Livingston store was so helpful and made my 7 year old niece very happy. She sourced exactly what we were looking for and although the item wasn’t available in store she ordered online for us there and then and ensured we got our item. It would have been so easy for her to advise us sorry it’s out of stock and left it at that but Elle was so proactive & straight away found the item online and said although it wasn’t in stock don’t worry I can still get it for you and deliver it to your home address. Fantastic service with a smile & it was all done so effortlessly. Good service isn’t something we get a lot these days in retail but Elle stood out for all the right reasons - what a credit to your store and brand.
November 16, 2024
Reply from hmv (UK) - Livingston
Hi Claire,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Livingston
Hi Thomas,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Always a great service from the staff…
Always a great service from the staff at the livingstin store
October 27, 2024
Reply from hmv (UK) - Livingston
Hi Lisa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were really helpful
The staff were really helpful, first member was unable to answer my question but it was no trouble for them at all to seek out another staff member to resolve my query.
October 26, 2024
Reply from hmv (UK) - Livingston
Hello Dean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easily got my parcel
October 15, 2024
Reply from hmv (UK) - Livingston
Hi Lucie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Livingston
Hi Sharon,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and easy transaction and fast…
Quick and easy transaction and fast secure delivery.
October 9, 2024
Reply from hmv (UK) - Livingston
Hi Badger,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍
September 16, 2024
Reply from hmv (UK) - Livingston
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Livingston
Hi MRS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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