Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
Company replied
Location
Switch locationUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
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See what reviewers are saying
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... See more
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Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... See more
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Love shopping in store & online. My favourite shop without a doubt. My product wasn't in stock, no problem for the member of staff who ordered it for me. Very helpful & knowledgeable regarding a query... See more
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Company details
About hmv (UK) - Livingston
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, United Kingdom
4.9
Excellent
238 reviews
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Quality Value Convenience that's what…
Quality Value Convenience that's what HMV is about when I shop there as Livingston and Edinburgh have a branch near me and Know the employees when I see them .Who suggest to me what is worth seeing or listening too .
August 30, 2024
Reply from hmv (UK) - Livingston
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt & friendly service from your…
Prompt & friendly service from your staff,I’m a bit of a technophobe and Fiona I think her name is, was very helpful, thankyou
September 7, 2024
Reply from hmv (UK) - Livingston
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Livingston
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service good choice
August 18, 2024
Reply from hmv (UK) - Livingston
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It said you had the item I was looking…
It said you had the item I was looking for in store but it didn't sound stock updates are slow for the type of company
August 18, 2024
Reply from hmv (UK) - Livingston
Hi Customer
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Reply from hmv (UK) - Livingston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just got back in to vinyl and hmv have…
Just got back in to vinyl and hmv have a good proportion of what I was after plus great discounts. Happy to be back as an HMV customer after so long away.
August 9, 2024
Reply from hmv (UK) - Livingston
Hi Glyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Livingston
Hi Marion
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and for collection…
Easy to order online and for collection in store. Team member was very friendly and helpful
July 27, 2024
Reply from hmv (UK) - Livingston
Hello!
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was so straightforward from…
Everything was so straightforward from ordering and on picking up order. Staff excellent in your Livingston branch.
July 24, 2024
Reply from hmv (UK) - Livingston
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love all the friendly staff in the…
Love all the friendly staff in the Livingston branch, always helpful
July 7, 2024
Reply from hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff Sheila and Al in the…
The staff Sheila and Al in the Livingston store were superb the album I wanted hadn’t come in so they offered to order it in for me which they did and I received within 48 hrs
July 3, 2024
Reply from hmv (UK) - Livingston
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv GOOD
staff = GOOD
products = GOOD
layout = GOOD
service = GOOD
prices = PLEASE LOWER THEM
hmv good
June 23, 2024
Reply from hmv (UK) - Livingston
Hi Xander
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
Great customers service
June 15, 2024
Reply from hmv (UK) - Livingston
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
lisa at livingston store went above and…
lisa at livingston store went above and beyond to help me find and sort my purchase, extremely helpful and friendly
June 17, 2024
Reply from hmv (UK) - Livingston
Hi ANDREA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very speedy service.
Very speedy service.
Order blu ray which was out of stock. Ready to collect in store within few days.
June 15, 2024
Reply from hmv (UK) - Livingston
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff at Livingston.
The manager and staff at the Livingston store where I shopped were very helpful. Nothing was too much of a problem for them.
June 4, 2024
Reply from hmv (UK) - Livingston
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service and assistance by…
Fantastic service and assistance by very knowledgable staff member.
I would use again definitely
June 5, 2024
Reply from hmv (UK) - Livingston
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
The staff were very quick to help me pick up my online order, and asked if I needed any further help.
May 27, 2024
Reply from hmv (UK) - Livingston
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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