Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... See more
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Location
Switch locationUnit 104-106 The Mall, LU1 2LJ Luton, GB
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See what reviewers are saying
The staff were very friendly, well informed about the products that I wanted to purchase. I was able to get exactly the products I wanted. The DVDs I wanted were in stock and I was able to get them d... See more
Company replied
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... See more
Company replied
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... See more
Company details
About hmv (UK) - Luton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 104-106 The Mall, LU1 2LJ, Luton, United Kingdom
4.8
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Early!
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual
November 26, 2025
Reply from hmv (UK) - Luton
Hi Felisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A+++++
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV
November 24, 2025
Reply from hmv (UK) - Luton
Hi Customer,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
November 16, 2025
Reply from hmv (UK) - Luton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always good service in this shop
Always good service in this shop. Manager always friendly and helpful.
October 31, 2025
Reply from hmv (UK) - Luton
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant staff and had exactly what I…
Brilliant staff and had exactly what I wanted at the best price
October 25, 2025
Reply from hmv (UK) - Luton
Hi Aubrey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Reply from hmv (UK) - Luton
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Helpful friendly staff at HMV Luton and the quick delivery of a heavy item I ordered to be delivered as I couldnt carry it at the time.
October 4, 2025
Reply from hmv (UK) - Luton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My Client and Me at HMV
I always like coming to HMV in Luton Mall. I am a carer and my client and I always visits the shop. My client is happy and so am I. My client is updated with all the CDs that she wanted and she listens to the 80s and 90s music.
September 26, 2025
Reply from hmv (UK) - Luton
Hi Carrie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Luton
Hi Anna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Luton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff at my local HMV store are very…
Staff at my local HMV store are very polite & helpful
June 18, 2025
Reply from hmv (UK) - Luton
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very polite and helpful
Great staff very polite and helpful. Found my order quickly
May 16, 2025
Reply from hmv (UK) - Luton
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Luton
Hello Stephen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Not Recommended
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earbuds with a good, crisp and deep bassline, please don't buy these buds.
April 5, 2025
Good delivery
Good delivery. Staff were nice. Delivery came within a week. Easy to collect.
April 6, 2025
Reply from hmv (UK) - Luton
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The vinyl I bought keeps on jumping…
The vinyl I bought keeps on jumping across to different places for some reason
March 12, 2025
Reply from hmv (UK) - Luton
Hi Ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Hmv It's Keeps me up-to-date
Hmv It's Keeps me up-to-date, all the latest movies easy to find easy to order delivered on time. Hmv Should remain on the High street. For another 50 years. Thank you.
January 17, 2025
Reply from hmv (UK) - Luton
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I would recommend to friend's and family
I'm very happy with hmv on time with delivery would use again
December 30, 2024
Reply from hmv (UK) - Luton
Hi Kat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great service
In store collection of online order was quick and easy. Friendly helpful staff.
December 24, 2024
Reply from hmv (UK) - Luton
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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