Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... See more
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Location
Switch locationUnit 104-106 The Mall, LU1 2LJ Luton, GB
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See what reviewers are saying
The staff were very friendly, well informed about the products that I wanted to purchase. I was able to get exactly the products I wanted. The DVDs I wanted were in stock and I was able to get them d... See more
Company replied
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... See more
Company replied
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... See more
Company details
About hmv (UK) - Luton
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 104-106 The Mall, LU1 2LJ, Luton, United Kingdom
4.8
Excellent
106 reviews
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Reply from hmv (UK) - Luton
Thanks for the kind review and 5 stars Dian!
Lovely experience, staff member totally professional and helpful.
The staff member was great, he helped by ordering what I wanted and gave me all the information I needed.
I would highly recommend Luton branch.
November 30, 2024
Reply from hmv (UK) - Luton
Hello Jeanette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff is always welcoming and helpful.
November 9, 2024
Reply from hmv (UK) - Luton
Hi Ellie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Didn’t have the cd I wanted in store
Didn’t have the cd I wanted in store, but the guy in the store was helpful to look when I asked him if you had it on line.
October 25, 2024
Reply from hmv (UK) - Luton
Hello Tracie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Reply from hmv (UK) - Luton
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Whovian Loveliness!
As always, arrived the Saturday before the official release date. Excellent packaging so set was in superb condition. Great service
October 31, 2024
Reply from hmv (UK) - Luton
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Every that I would have liked from a top store xplained what would happen and when I…
Explained what would happen and when I would recieve emails. Staff helpful knowledgeable and polite
October 16, 2024
Reply from hmv (UK) - Luton
Hi David,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Luton HMV
The Blondie cd I wanted wasn't in the store. So , Louise, ordered it and arranged for it to be posted for me.
September 30, 2024
Reply from hmv (UK) - Luton
Hi Michael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Luton
Hi Grant
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Luton
Hi Anne,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Helpful staff who assisted with…
Helpful staff who assisted with ordering item for me, good communication re delivery ready for collection, made the process easy
September 21, 2024
Reply from hmv (UK) - Luton
Hi Beverley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
Friendly staff. Order arrived on time. Reasonable price. Collected from store. Will definitely shop here again!
September 26, 2024
Reply from hmv (UK) - Luton
Hi Matt
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Flame by Slade (vinyl LP).
The item was promised within 5 days and it was delivered within the agreed time frame.
August 20, 2024
Reply from hmv (UK) - Luton
Hi Gary
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
how quick the delivery was
August 16, 2024
Reply from hmv (UK) - Luton
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Luton
Hi neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Luton
Hi Janice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Luton
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service and the LPs are of a…
Fantastic service and the LPs are of a fantastic quality.
Keep up the great work HMV.
June 6, 2024
Reply from hmv (UK) - Luton
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
You're one stop shop
HMV IS THE FIRST PLACE TO GO TO FOR HARD TO FIND DVD,CDS AND VINYL, ALSO A GOOD SELECTION OF TEE SHIRTS, MEMORABILIA, AND MORE
May 27, 2024
Reply from hmv (UK) - Luton
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just lovely staff there great selection…
Just lovely staff there great selection off records too thanks for prompt response
Liz hagger
May 18, 2024
Reply from hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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