hmv (UK) - LutonReviews 

106
TrustScore 5 out of 5

4.8

Unit 104-106 The Mall, LU1 2LJ Luton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... See more

Company replied

Rated 5 out of 5 stars

The staff were very friendly, well informed about the products that I wanted to purchase. I was able to get exactly the products I wanted. The DVDs I wanted were in stock and I was able to get them d... See more

Company replied

Rated 5 out of 5 stars

Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... See more

Company replied

Rated 2 out of 5 stars

For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... See more


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Luton

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • Unit 104-106 The Mall, LU1 2LJ, Luton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

106 reviews

5-star
4-star
3-star
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1-star

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4.8

All reviews

(106)

29,764 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery

Quick delivery. Packaged well. Delighted.

June 24, 2023
hmv (UK) - Luton logo

Reply from hmv (UK) - Luton

Hi Paul

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

The beautiful shop

The beautiful shop. The great staff. The overall experience. Thank you.

June 9, 2023
hmv (UK) - Luton logo

Reply from hmv (UK) - Luton

Hi Kat

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

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